Vice President, Specialty Care Services
Carle Health
The Vice President, Specialty Care Services is a member of the Carle leadership team and serves as part of a dyad leadership team with the medical director and works closely with the administrative team and associate medical directors in Carle's specialty care division. The Vice President, Specialty Care Services also collaborates with physician and administrative leaders across the Carle Health System to advance Carle's key strategic goals. The Vice President, Specialty Care Services is responsible to supervise overall business and clinical operations, lead quality improvement initiatives, oversee financial performance, and ensure optimal patient experience.
The Vice President, Specialty Care Services will have an entrepreneurial focus and record of growing clinical services, combined with a strong skill set for operations and clinical program development. This position will have responsibility for planning, directing, and coordinating initiatives related to quality, growth, patient experience/customer service, physician group practice management, and advancement of clinical teaching and research activity. The role provides executive leadership to support the delivery of care and services and across Carle Health System and the communities we serve.
Responsibilities:- Establish a patient-centric leadership approach.
- Develop a strong administrative leadership team
- Manage and support operational, clinical, and program development goals.
- In collaboration with Medical Director, develop a strategic plan for each clinical area.
- Build credibility and trust with physicians, senior leadership and staff across the organization.
- Facilitate collaborative communication
- Exchange of information between clinical institute, clinic division and departments, hospital leadership groups, and ambulatory clinics.
- Define processes to clearly report quality and financial outcomes.
- Create a shared vision to work collaboratively to achieve a common vision.
- Ensure that clinical and operational performance contributes to the overall financial health of the system.
- Oversight of budgeting processes and management of operational budget.
- Responsible for building a dynamic team dedicated to attaining optimal outcomes.
- Be sure that the human, financial and material resources are aligned to produce successful operational results and of a competitive market advantage in the following areas: financial outcomes, customer service, work force (physician & support staff) capability and patient experience and service.
- Monitor employee performance
- Ensure timely communication of goals, performance evaluations and continued personnel development.
- Provide leadership, vision, and management to assigned departments.
- Set departmental strategic direction and develop appropriate tactical plans
- Meet current and future strategic objectives
- Support achieving the overall objectives of the Carle Experience.
- Assume a leadership role in quality improvement activities throughout the service line and system.
- Support physician engagement strategy.
- Develop near and long-term financial goals for growth
- Responsible for coordinating appropriate growth for patient benefit and system efficiencies.
- Initiate outreach programs to support referral patterns of community-based physicians and strategic partners.
- Develop marketing efforts that effect physician and community collaboration and partnerships.
Certifications:
- N/A
Education:
- Master's Degree: Business Administration or
- Master's Degree: Healthcare
Work Experience:
- Leadership in a related field - 5 Years
- Hospital Operations (preferred)
- Ability to lead and direct teams - 5 Years
- Ability to analyze data - 5 Years
- Create action plans - 5 Years
- Change management - 5 Years
Specialized Knowledge
- Ability to lead groups from various professional backgrounds
- Help set priorities
- Focus the team and others on what's important and sense what will help or hinder accomplishing a goal.
- Energized, enthusiastic, passionate, and engaged leader with strong intellect and creativity.
- Advanced communication skills.
- Dynamic and empowering leader
- Possesses a positive attitude
- Will impart a vision for excellence across Carle Health Syste
- Focused on developing strategic plans and priorities
- Effectively achieve established goals and vision.
- Skilled decision making capability that allows for openness, resolution, and ethical decision making, with high personal integrity with the ability to create, build and foster trust.
Carle Health Company Overview:
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: View email address on careers.carlehealth.org.
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