Front Desk Team Member
Thirty-Nine 23 Management LLC
Job Description
Job Description
Front Desk Agent – 3 PM to 11 PM
We are looking for a friendly, dependable, and guest-focused Front Desk Agent to join our hotel team for the 3:00 PM–11:00 PM shift .
As a Front Desk Agent, you are one of the first and last impressions our guests have of the hotel. We're looking for someone who enjoys helping people, communicates well, and can confidently handle a busy front desk while providing excellent customer service.
ResponsibilitiesGreet guests and provide friendly, professional service
Check guests in and out accurately and efficiently
Answer phones and assist with reservations and guest questions
Respond to guest requests and concerns
Process payments and maintain accurate guest accounts
Communicate with housekeeping and maintenance regarding guest needs
Complete shift checklists and front desk duties
Maintain a clean and organized front desk and lobby area
Follow hotel policies, procedures, and brand standards
Assist other departments when needed to ensure a positive guest experience
Excellent customer service and communication skills
Dependable and punctual
Comfortable working independently and problem-solving
Basic computer skills
Ability to multitask in a fast-paced environment
Hotel or customer service experience is preferred, but we are willing to train the right person
3:00 PM–11:00 PM
Applicants must have open availability , including weekends and holidays.
We are looking for someone who takes pride in their work, follows through on responsibilities, and enjoys being part of a team.
Apply today to join our team!
Vacancy posted 8 days ago
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