Auto Retail: Customer Experience Lead (Sat Availability)

Lithia Motors, Inc

Suburban Ford of Waterford is seeking a customer service professional to lead CR process management at our store, follow up with sales customers, and coach team members on customer communications. The role emphasizes driving satisfaction and process discipline in a fast-paced automotive retail environment. You will also assist with Employee Satisfaction Survey programs, draft DOJ response letters as needed, and maintain knowledge of the Performance Dashboard to support data-driven improvements. #J-18808-Ljbffr Lithia Motors, Inc

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Vacancy posted 2 days ago

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