Director of Home Care Services

Job Description

Job Description

Job Summary:
The Director of Home Care Services is a full-time salaried position located in Alameda, California. This individual supervises day-to-day operations, manages staff, and provides exceptional customer service. The ideal candidate will have previous experience in either health care or hospitality management, a love of seniors, and excellent leadership skills. The current schedule for this position is Sunday-Thursday.

Compensation & Benefits:
This position offers a salary of $70,500 annually, a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401k with matching contributions after 1 year of employment.

Responsibilities:

• Overseeing all aspects of operations, including managing staff, ordering supplies, and maintaining inventory levels
• Ensure exceptional customer service is provided to clients by training and coaching staff on company policies and procedures
• Create and maintain employee schedules and ensure adequate staffing levels at all times
• Process employee time cards for payroll
• Handle client complaints and disputes in a professional and timely manner
• Assist in covering care shifts when necessary
• Implement employee training programs
• Ensure compliance with State regulations
• Assist in the hiring, training, and development of new employees
• Other duties and projects as assigned

Requirements:

• Valid CA Driver's License
• 21+  years of age
• Strong leadership and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Excellent customer service and problem-solving skills
• Proficiency in Microsoft Office and POS systems
• Flexibility to work evenings, weekends, and holidays as needed
• Knowledge of health and safety regulations and procedures
• High school diploma or equivalent; college degree in hospitality, medical science, or business management preferred
• 2-3 years experience in a lead or supervisory position preferred

About AEC Living:

AEC Living is a group of independently operated senior living communities, a 55+ cohousing community, a home care agency, a medicare-approved rehabilitation agency, and a durable medical equipment company each developed to serve the needs of seniors in the East Bay. 

EEOC Statement:
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We are committed to providing a work environment free from discrimination and harassment and promoting diversity and inclusion in all aspects of our business operations. All qualified individuals are encouraged to apply for this position.