Sr. Service NPI Technical Program Manager

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.We are seeking a Technical Program Manager for the Lucid Service’s NPI team. The ideal candidate would be proficient in project management and have a background in New Product Introduction. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment. This program manager will manage a subset of vehicle sub-systems for Lucid’s Service organization. The Role: Maintain a Service Bill of Materials (SBOM) Review engineering changes and documentation to verify serviceable component impact Collaborate with Design Engineers and Field Operations to identify opportunities for Service improvements Manage change implementation and part effectivity through PLM platforms Cascade engineering changes to downstream field data sources (parts catalog, service manual, etc.) Coordinate serviceability validation for introduction of new serviceable parts with Design Engineering and Mechatronic technicians Support Service Supply Chain teams to ensure a healthy supply strategy is implemented prior to product launch Document end to end part supersession for all serviceable parts in our ERP database Deploy and monitor inventory strategies to ensure the End-of-Lifecycle of parts are adequately supported in the field Provide field support with parts escalation inquires Preferred Qualifications: Bachelor’s Degree in Engineering or equivalent technical background Minimum 5 years of automotive experience or equivalent experience Ability to organize and drive continuous program improvement Exceptional ability to interface and collaborate with individuals, groups, and suppliers Excellent oral and written communication skills Passion to continuously develop, improve, and maintain processes Advantageous: Startup experience focused on early service program development Automotive aptitude for vehicle sub-system parts and manufacturing PLM Experience (Delmia or equivalent) ERP knowledge to systematically manage product master data and configurations Supply Chain knowledge for Service lifecycle At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is