Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is newly opened in 2026 and currently has a growing team of three. With over 25 years of experience in the insurance industry, I bring a unique background that also includes time in professional sports, having worked with the Chicago Bears and alongside Walter Payton. That experience helped shape a strong work ethic, competitive mindset, and team-first mentality that carries into our office today.

I’m a graduate of Marquette University and live in Chicago with my family and three children. Family is incredibly important to me, and that value is reflected in how I lead and support our team.

For our team, we offer PTO and paid holidays, a Simple IRA retirement plan, a strong focus on work-life balance, and reimbursement for licensing costs to support your growth.

Our office culture is family-first, supportive, and goal-oriented. We’re looking for someone who is courageous, hardworking, and brings a great attitude—someone who is personable, articulate, and confident communicating both over the phone and in person. Bilingual candidates are a plus. If you’re motivated to grow and want to be part of building something from the ground up, this could be a great opportunity for you.

You May Be a Great Fit as a Multiline Representative at Joe Ferrazza - State Farm Agent if: 

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide , making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Schaumburg, IL 60192

At Joe Ferrazza - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.