Client Service Specialist

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Curious how your healthcareexpertiseand consultative sales skills can shape the future of hospitals and major healthcare organizations? As aVertical Major Account Manager, Healthcareat Spectrum, you will position SpectrumBusinessas the trusted advisor for voice,videoand data solutions, driving growth and building enduring relationships with strategic accounts. Your impact will ensure clients achieve their long-term goals while advancing Spectrum’s leadership in healthcare communications. How YouWillMake an Impact Lead proactive consultative needs analyses and execute account strategies with the Sales Manager to support healthcare clients Monitor assigned accounts toidentifyrevenue growth opportunities and improve service levels for hospitals and large healthcare organizations Achieve monthly and annual new revenue and renewal quotas by understanding and addressing complex voice,videoand data needs Present tailored proposals andfacilitatesales presentations to resolve client business challenges Expand SpectrumBusiness’s reach by cultivating relationships and securing contract renewals with new and existing contacts Qualify new leads, coordinate sitesurveysandsubmitreturn on investment analyses to sales management Maintainaccuratesales databases for tracking client information and sales activities Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience Attend sales meetings and training sessions to improve sales knowledge and stay informed on market trends Ensure compliance with Spectrum policies to mitigate risks and support account success Working Conditions Office-based role with regular travelrequiredto client locations within assigned footprint What You Will Bring to Spectrum RequiredQualifications Education High school diploma or equivalent from an accredited organization (GED) Experience 3+ years of sales experience exceeding revenue goals Skills Read, write,speakand understand English Demonstratedtrack recordof exceeding sales quotas Strong understanding of computer networking, LAN and WAN technologies, high-capacityand fiber-connected networks Proven product and technical knowledge Effective relationship building, networking, negotiation and closing skills Quick learner able to apply new knowledge and partner with support resources for account growth Valid driver’s license, safe drivingrecordand willingness to travel as needed Preferred Qualifications Education Bachelor’s degree in a business-related field or equivalent combination of education, training and experience Experience 3+ years of sales experience exceeding revenue quotas, preferably selling data, voice or video solutions in the telecommunications B2B industry Skills In-depth knowledge of CRM systems such as Salesforce Familiarity with the healthcare industry Proficiencywith Microsoft Excel, Word,PowerPointand Outlook #LI-KN1 SCM265 2026-74829 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $69,000.00 and $136,600.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $88,800 . Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.