Merchandising Lead

Position Summary Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services. Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines. Supports the Open Door Policy and participates in recruiting, hiring, scheduling, promoting coaching, and evaluating associates. Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor by utilizing equipment, merchandising, and completing paperwork logs and other required documentation according to company policies. Maintains safety of the facility by conducting safety sweeps, following procedures for forklift spotting and handling, disposing of hazardous materials, and reporting unsafe situations to management. Ensures maintenance of the sales floor and merchandise presentation by properly handling claims and returns, stocking, arranging, and organizing merchandise, setting up cleaning and organizing product displays, and removing damaged goods. Signs and prices merchandise according to company policies and procedures and identifies shrink and damages. Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed. Performs merchandising area categories, stocking, zoning, and cleaning of all departments. Oversees the picking and staging of club pick up orders throughout the day, ensuring products are selected and staged according to company policy and procedures. Develops and communicates processes and practices to meet business needs, collaborates with managers, coworkers, customers, and business partners, and monitors progress and results to identify improvement opportunities. Demonstrates and supports compliance with company policies, procedures, and standards of ethics and integrity, implements action plans, and assists management with correcting ethical and compliance issues. Leads and participates in teams, sharing resources, information, and tools, coordinating and executing work assignments, providing advice and feedback to ensure timelines and quality are achieved, and modeling adaptability to change or new challenges. Embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel supported and connected, and fosters a culture of belonging. Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence others. Strengthens the team by mentoring and recognizing contributions and accomplishments. Models the highest standards of integrity, ethics, and compliance, holding oneself and others accountable, and supports Walmart’s goal of becoming a regenerative company. Acts with integrity, humility, honesty, fairness, and transparency. Serves customers and members, delivers results while putting the customer first, and makes decisions based on reliable information. Strives for excellence by displaying curiosity, taking calculated risks, and demonstrating courage and resilience. Drives continuous improvement, is open to new technologies and skills, and supports others through change. Benefits Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates, ranging from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully paid by Walmart. Eligibility requirements may apply to some benefits and may depend on job classification and length of employment. Compensation The hourly wage range for this position is $21.00 to $29.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. Preferred Qualifications Leading a team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others. Primary Location 1520 SCENIC HWY N, SNELLVILLE, GA 30078-2130, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr