Retail Store Manager (Bench)

Store - SEA-TACOMA, WA Responsibilities Lead and manage all aspects of the store, ensuring adherence to Standard Operating Procedures (SOPs) and company programs, and compliance with applicable laws and requirements. Execute company policies and standards; hold team accountable for store conditions and results. Deliver the sales plan/profit plan and other KPIs in conjunction with annual performance objectives. Manage the store team to achieve their role KPIs. Lead the execution of customer brand promises. Implement and lead the shrink and safety programs to meet goals. Use company tools to set, prioritize, and communicate goals and provide overall management to team members and customers. Staff the store with qualified Team Members: hire, train, observe, and coach the team to achieve results; lead the performance management process and, if necessary, disciplinary process. Identify talent and develop Team Members for advancement; utilize leadership competencies for continued self-development. Interact with others in an accepting and respectful manner; remain positive and promote commitment to the organization’s vision and values, projecting a positive image and serving as a role model for others. Serve as Manager on Duty (MOD) and maintain operational understanding of all store departments; cross‑train and ensure all managers are trained in custom framing selling and production. Other duties as assigned. Qualifications & Physical Requirements Minimum retail management and leadership experience required. Ability to remain standing for long periods, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching. Some lifting of heavy items and accessing high shelves by ladder or similar equipment. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Base Pay Range: $60,700.00 – $81,000.00 Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). #J-18808-Ljbffr Michaels Stores, Inc.