Application Developer(IT Service Management)- Austin , TX
Staffing the Universe
Application Developer (IT Service Management)Project Name: IT Support and Process Location: AUSTIN, TX - Hybrid Duration: 8 monthsJob description:Solid understanding of IT Service Management, ITIL Framework, Shell's IT Processes such as Incident/Problem/Change etc.Experience with organization and IT tools projects in Shell and familiarity with ITSO governance, processes and practitioners.Supportability & Transition deliverables (TSA, OCET, ATD, ATO etc.) Shell IT Project Delivery FrameworkStrong Understanding of ET SOM and Business SOM organization and a network.Ability to navigate ambiguous discussions
Vacancy posted 4 days ago
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