Implementation Project Manager

Implementation Project Manager

At MBO we give people the control to do the work they love the way they want. We're leading the future of work by building a best-in-class platform for independent professionals and leading enterprise organizations. MBO Partners is a deep job platform that connects and enables independent professionals and micro-business owners to do business safely and effectively with enterprise organizations. While we've been in business for more than 20 years, we treat each day as an opportunity to help innovate, collaborate, and shape the future of work for our enterprise and independent clients. By joining our team, you're helping build and lead the next way of working and contributing directly to our platform roadmap and vision.

If you're looking for a place to expand your skills and grow your experience, this position offers an opportunity for individuals who love working with a team in a fast-paced and evolving environment, are cool under pressure, love feedback, take challenges head-on and strive for perfection in everything they do.

As an MBO Implementation Project Manager, you are responsible for leading client program implementations while driving operational excellence and transformation initiatives that enhance efficiency, reduce risk, and deliver measurable value. This role serves as a strategic partner and central point of contact across internal and external stakeholders, aligning business objectives, standardizing processes, and ensuring seamless delivery of solutions that support MBO's growth and competitiveness.

• Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
• Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
• Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO's best practices.
• Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
• Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
• Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
• Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
• Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
• Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
• Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.
• Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment.
• Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes.
• Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.

Bachelor's degree in Business, Human Resources, Finance, Information systems or another related field required. 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders. Proven success leading complex, cross-functional implementations from strategy to execution. Strong analytical, organizational, and problem-solving skills. Excellent communication, presentation, and stakeholder engagement skills. Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted. Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools.

Preferred (but not required): Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce. Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations. An understanding of the staffing and consulting industries. Professional certifications (PMP, CCWP, PHR).

Here are just a few reasons that you will love working at MBO Partners:

• Remote work environment
• Competitive base salary with opportunities for growth and development
• Excellent medical, dental, and vision plans designed to support healthy lifestyles
• 401(k) retirement plan
• Flexible Time Off – take time when you need it
• Bonus opportunities
• Culture based on trust, feedback, communication, success and fun
• And, much, much more!