Service Line Manager - Soft Crafts

Job Description

Job Description

Service Line Manager - Soft Crafts

Location: Dallas, TX

Compensation: $180,000–$250,000 Base + Performance Bonus

About the Opportunity

We’re partnering with an established industrial services organization seeking a senior leader to oversee and grow its Soft Crafts service line across the Dallas region. This role blends operational leadership, technical oversight, financial accountability, and strategic expansion within industrial and mission critical project environments.

The position is ideal for a leader who understands how to scale specialty craft capabilities, support field execution, and drive performance across coatings, insulation, fireproofing, surface preparation, scaffolding, and related service scopes. You’ll collaborate with regional leadership, project teams, and clients to ensure work is delivered safely, efficiently, and profitably while positioning the service line for continued growth.

You’ll Do

• Lead operational and financial performance of the Soft Crafts service line within the region
• Maintain responsibility for forecasting, budgeting, and margin performance
• Oversee execution of specialty craft projects from planning through completion
• Support estimating, proposal development, and scope reviews
• Ensure constructability alignment and resource planning
• Manage and mentor Project Managers, Superintendents, Foremen, and field teams
• Coordinate workforce planning, deployment, and development of specialty craft resources
• Establish and enforce safety, quality, and environmental standards
• Conduct field engagement focused on productivity, schedule adherence, and risk mitigation
• Partner with clients to maintain relationships and identify expansion opportunities
• Collaborate internally to align service delivery with broader organizational strategy
• Drive continuous improvement across workflows, processes, and execution standards

What We’re Looking For

• 12+ years of experience within industrial construction or specialty craft services
• Demonstrated leadership experience managing operations or service line performance
• Background progressing through field or project leadership roles preferred
• Experience managing multiple concurrent projects or service engagements
• Strong financial acumen including budgeting, forecasting, and cost control
• Familiarity with construction or job cost tracking systems
• Understanding of Soft Crafts scopes such as coatings, insulation, scaffolding, or fireproofing preferred
• Ability to build and lead high performing teams
• Commitment to safety first operational culture
• Strong communication and client facing skills
• Valid driver’s license and ability to travel locally as required

Why This Role Stands Out

• Strategic leadership role with influence on regional service growth
• Opportunity to shape team structure and operational direction
• Visibility across executive leadership and client stakeholders
• Diverse project exposure across industrial environments
• Competitive compensation, performance incentives, and benefits

Workspire Insight

At Workspire, we partner exclusively with organizations that value experienced leadership, operational discipline, and long term investment in talent. Every opportunity we represent is vetted for impact, advancement potential, and cultural alignment because where and how you work matters.

EEO Statement

Workspire and our client partners are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.