Volunteer Programs Coordinator

Volunteer Programs CoordinatorJob Title: Volunteer Programs CoordinatorLocation: Westland, MIHours: Full-TimeWho We Are:Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services. With a team of dedicated professionals and volunteers, Michigan Humane works tirelessly to protect and advocate for the animals and families within our communities.Why Work with Us:We're a mission-based organization, with a commitment to making a positive impact in the lives of animals and families within our communities. If this sounds like something you want to be a part of, we'd love to talk to you. In addition to being a part of an organization that truly makes a difference, there are plenty of additional reasons to consider joining us, including:Competitive salary and benefitsMedical, Vision, and Dental Insurance403(b) Retirement Savings AccountOpportunities for professional development, growth, and continuing educationA positive and collaborative work environmentWork-life balance and flexible working hours (compressed work schedule option!)Paid Time Off & HolidaysHuman & Pet BereavementClinic discounts to up to 75% off services for your own pet(s)Relaxed dress codeWellness program with professional counseling services available to employeesAnimal food discountFree or discounted adoption fees to adopt a new friendSabbatical PolicyUniform AllowancePaid Parental LeaveYearly performance reviews & employee engagement surveysStudent Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) ProgramThe Volunteer Programs Coordinator assists with the management of the Michigan Humane (MH) volunteer program to include screening, interviewing, orienting, training and responding to volunteer issues and concerns.Responsibilities:Exhibit compassion for all animals entrusted to Michigan Humane.Recruit, interview, train and provide direction to MH volunteers.Train/assist volunteers in the use of CERVIS (the current volunteer database management software).Work closely with department and facility managers/supervisors to ensure appropriate volunteer staffing, training and communications.Serve as the primary point of contact for new volunteers.Answer phones, emails and questions from current and potential volunteers; process new volunteer applications online; send information to potential volunteers.Reply to inquiries from volunteers and members of the public.Provide onsite volunteer training and assistance to MH locations.Screen court-ordered community service volunteer applications; explain the program to these prospective volunteers.Coordinate and setup school service project volunteer schedules.Coordinate with staff members the need to recruit, schedule and confirm volunteers for special events and programs. Work special events, when needed.Help plan and execute the volunteer recognition and appreciation functions.Assist with the development, revision and distribution of the Volunteer Manual.Qualifications:High School diploma and 1-3 months of related experience is required with some college-level coursework, or a college degree preferred.Prior experience in volunteer management and/or training preferred.Microsoft Office proficiency and intermediate computer skills are required.