Instant Return Representativ

Instant Return Representative

At Byers Rental Cars LLC we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our organization through the years.

As an Instant Return Representative, you will be responsible for assisting our customers with the express return process while maintaining a sales mentality. You will greet customers, sell products at return, keep lot in order, check the car for damage, review the mileage and the fuel level, answer questions and provide directions in a courteous and expeditious manner. You will work harmoniously with the team throughout the whole work process.

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off and vacation
• Short/Long Term Disability
• Life Insurance
• Paid Training

Responsibilities

• Offers extra service as appropriate, such as general directions, assisting with luggage and responding to other customer requests as appropriate.
• Product sales
• Attention to detail such as but not limited to:
• Catch returning fuel level from customers
• Observe cleanliness of vehicle
• Notate proper mileage
• Report damages immediately and speak with customer in regards to damage
• Collect portable GPS units
• Assist customers with lost items
• Maintain a tidy work environment
• Inputs appropriate information into computer tools and systems.
• Follows other car-return processes as directed.

Qualifications

• Excellent verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Exhibit good team-oriented behavior
• Time management, prioritization skills, and ability to multitask required
• Ambitious, goal oriented mentality and eager to improve
• Ability to hit sales quotas and closing percentages
• Valid drivers license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.