Claims Analyst
Virtual Vocations Inc
Analytical and detail-oriented, the full-time remote Claims Analyst will manage a portfolio of temperature-controlled cargo claims, ensuring timely and compliant resolutions while collaborating with customers and carriers. Key responsibilities Manage cargo claims from initial filing to resolution, ensuring compliance and accuracy Investigate and resolve claims related to temperature deviations and other freight issues, applying relevant guidelines Negotiate settlements with stakeholders, including shippers and insurance adjusters, while mitigating losses on perishable freight Required qualifications Bachelor's Degree in Supply Chain, Business Administration, Finance, or a related field, or equivalent experience 3+ years of cargo claims management experience, preferably in 3PL or freight brokerage Deep knowledge of perishable freight laws, including the Carmack Amendment, PACA guidelines, and FSMA standards Strong negotiation and conflict resolution skills with experience in high-value settlements Proficiency in Google Workspace and claims management software
Vacancy posted 3 days ago
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