Customer Service Representative
Express Employment Professionals Defunct
Job Full Description Job Title: Customer Service Representative
Location: Savage, MN
Job Type: Full-Time
Department: Sales / Customer Support
Join Our Team!
We are a growing manufacturing company looking for an outgoing, courteous, and detail-oriented Customer Service Representative to join our Sales Center team in Shakopee, MN . If you're someone who enjoys helping others, can stay calm under pressure, and thrives in a call center environment, this could be the perfect opportunity for you!
What You'll Do
As a Customer Service Representative, you'll be a key player in our inbound Sales Center team. You'll take 60-80 calls per day from independent distributors, assisting with everything from product information to order placement and payment processing.
Key Responsibilities:
We want someone who's a great communicator, a team player, and reliable. Our ideal candidate has a positive attitude and enjoys working in a structured, fast-paced environment.
Requirements:
2220
8275 210th Street West
Lakeville, MN 55044
Location: Savage, MN
Job Type: Full-Time
Department: Sales / Customer Support
Join Our Team!
We are a growing manufacturing company looking for an outgoing, courteous, and detail-oriented Customer Service Representative to join our Sales Center team in Shakopee, MN . If you're someone who enjoys helping others, can stay calm under pressure, and thrives in a call center environment, this could be the perfect opportunity for you!
What You'll Do
As a Customer Service Representative, you'll be a key player in our inbound Sales Center team. You'll take 60-80 calls per day from independent distributors, assisting with everything from product information to order placement and payment processing.
Key Responsibilities:
- Handle high-volume inbound calls with professionalism and courtesy
- Assist customers by identifying product part numbers and entering orders into Sage X3
- Process payments and resolve service issues quickly and accurately
- Multi-task between systems while speaking with customers via headset
- Provide excellent service while maintaining accuracy and attention to detail
- Occasionally assist with lifting up to 20 pounds and other light duties as needed
We want someone who's a great communicator, a team player, and reliable. Our ideal candidate has a positive attitude and enjoys working in a structured, fast-paced environment.
Requirements:
- 1.5 to 2 years of inbound call center experience (preferably in sales or order processing)
- Strong customer service and communication skills
- Comfortable wearing a headset and handling 20-60 calls per day
- Ability to type and talk simultaneously with accuracy
- Fast learner with solid problem-solving and multi-tasking skills
- Must be able to sit for long periods and occasionally lift up to 20 lbs
- Experience with Sage X3 is a plus (but not required - we'll train you!)
- Friendly, laid-back team environment
- Business casual dress code
- Clean, spacious workspace with an awesome break room
- Opportunity to work with a well-established company and grow your career
2220
8275 210th Street West
Lakeville, MN 55044
Vacancy posted 2 days ago
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