Senior Manager, Value & Access Insights, PAR

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, Value & Access Insights, PAR

What you will do

Let's do this. Let's change the world. In this vital role The Value and Access Insights Sr. Manager is responsible for analytics related to providing insights impacting patient support services through secondary data analytics and data integration to help shape PSP strategies. Value and Access Insights Sr. Manager will be part of a cross functional analytics insights team to provide integrated analyses and insights to Patient Access and Reimbursement leadership team (PAR.) This role is specifically responsible for providing insights impacting design, development and tracking of patient support programs, benefits verifications, and patient services HUB strategies through secondary data analytics and data integration.

This position reports to the sr. director, Value & Access Analytics, and Insights team.

In the face of a US health care system growing more complex day-by-day, we must constantly adapt and evolve our strategies to ensure our patients have appropriate access to our medicines. The US Value & Access (V&A) Insights Sr. Manager will play a critical role in monitoring, diagnosing, and addressing Patient affordability challenges. In this role, you will partner with US Patient Access and Reimbursement Team to build a deep understanding of the Patient support programs for the portfolio products. You will provide integrated analysis combining multiple internal, primary and secondary data sources to uncover deep insights that will guide design, develop, and monitor PSP programs and strategies

Key Responsibilities:

• Partner with Patient Access and Reimbursement (PAR) team and Brand Marketing teams to build and prioritize analytics in support of PSP strategy, such as more efficient benefits verifications and copay assistance
• Through detailed reporting, analysis and quarterly business reviews, monitor the current program objectives and provide recommendations to PAR leadership on the optimal design changes
• Provide strategic guidance and manage onshore and offshore team members
• Understand pharmaceutical ecosystem and data sets including medical and pharmacy claims (ex. IQVIA LAAD, Symphony Claims), prescription (ex. IQVIA NPA), outlet (ex. IQVIA DDD)
• Prepare, continuously refine and present periodic reports tracking product and portfolio performance of PSP programs against business objectives and KPIs.
• Execute analytics plan to generate insights from various internal and external datasets based on detailed understanding of related datasets i.e Payer claims data; Formulary coverage; Specialty Pharmacy; HUB.
• Build and maintain strong relationships with cross-functional partners; proactively seeks buy-in and provides ongoing support to address business needs.
• Partner with PAR stakeholders and cross-functional teams in the build-out of the new patient services CRM system
• Perform advanced analytics including longitudinal patient level analysis, time series modeling, customer segmentation and diagnostics in support of business questions
• Create data analytics models to generate strategic actionable business insights using SQL, Databricks, Python and Microsoft Excel
• Exhibit skills and desire to continuously seek efficiencies through utility of Amgen AI-enabled enterprise tools

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborator with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of experience with patient analytics and/or patient access and reimbursement experience

OR

Master's degree and 4 years of experience with patient analytics and/or patient access and reimbursement experience

OR

Bachelor's degree and 6 years of experience with patient analytics and/or patient access and reimbursement experience

OR

Associate's degree and 10 years of experience with patient analytics and/or patient access and reimbursement experience

OR

High school diploma / GED and 12 years of experience with patient analytics and/or patient access and reimbursement experience

Preferred Qualifications:

• 5+ years of healthcare experience in the biopharmaceutical industry, health care, and/or strategy consulting with specific experience and expertise in coverage, access and reimbursement drivers impacting the biopharmaceutical industry
• Working experience on Analytics of products with Medical benefit and Pharmacy benefit usage
• Prior experience in patient analytics, site of care analytics, brand analytics, or value marketing and have a good foundational understanding of the US payer environment and a strong foundation in the U.S. healthcare market.Strong willingness to collaborate and partner with stakeholders and previous experience in a matrix organization
• Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatic problem-solving approach, and manage execution.
• Exceptional written/oral communication skills and executive presence across functions and across different levels of leadership
• Authoritative command of complexity and ambiguity; ability to see the big picture; ability to collect, digest and assemble information to enable relevant business analyses.
• Strong leadership skills with a demonstrated ability to influence different styles.
• High degree of analytical and problem-solving skills
• Exhibits strong understanding of business strategies

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.