RN Patient Care Manager

Patient Care Manager Hapeville

The Patient Care Manager plays a critical role in supporting both patients and the caregiving team, ensuring every person receives compassionate, high-quality home health care. By guiding and empowering clinical staff, this leader fosters an environment where employees can grow, collaborate, and do their best work enriching the care experience for every patient.

Through thoughtful coordination of services, clear communication, and adherence to professional and regulatory standards, the Patient Care Manager builds a culture of excellence, safety, and trust. In this role, you'll shape quality outcomes, strengthen your team, and make a meaningful difference in the lives of patients and the professionals who serve them.

Patient Care Manager Key Responsibilities

• Provide clinical supervision: Ensure patient care aligns with professional standards, agency policies, and legal and regulatory requirements.
• Coordinate patient care: Plan, organize, and monitor services across the patient's episode of care.
• Supervise clinical personnel: Ensure services are delivered appropriately, consistently, and on schedule.
• Communicate effectively: Maintain strong communication with patients, caregivers, referral sources, and both field and office staff.
• Drive quality outcomes: Meet departmental goals and contribute to quality improvement initiatives.
• Model excellence: Demonstrate professionalism, service excellence, and organizational values in daily work.
• Uphold compliance: Complete required training, report accurately, and cooperate with audits and investigations.
• Promote safety: Follow and reinforce safety protocols to maintain a safe work environment.
• Develop your team: Coach staff continuously and encourage participation in continuing education.

Patient Care Manager Qualifications

• Registered nurse with current licensure to practice nursing in the practicing state.
• Previous experience in home care setting with two years management or supervisory experience, preferred.
• Knowledge of accepted professional standards and practice, Medicare Conditions of Participation, and federal, state, and local regulatory requirements