AIR EXPORT CLERK

Job Description

Job Description

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

1. Training and career support:  structured programs to help you grow professionally.
2. Global exposure:  collaborate with international colleagues and gain opportunities to travel abroad.
3. Effective communication:  a flat structure that minimizes hierarchy and organizational layers.
4. Cross-functional collaboration:  work closely with diverse teams across regions and disciplines.
5. Innovation-driven culture:  leverage technology and new solutions to stay ahead in logistics.
6. Career mobility:  opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Position Title: Air Export Freight Forwarder

Qualifications:

• 1-3 years of relevant logistics experience
• Exceptional Customer Service skills (verbal and written)
• Detail oriented, Self-motivated, Exceptional problem-solving skills
• Communicate effectively with internal departments, other regional branches and offices, and all external contacts
• Good organizational skills and ability to learn and retain information to build core industry related skills.
• Must know how to use and organize Microsoft Word, Excel.
• Fluent in English (written and spoken)

Responsibilities:

• To operate all jobs under the proper & timely usage of company internal system, include data & sales/costs entry
• Maintain services toward customer's satisfactions & excellency through good communication & coordination with customer/carriers & affiliated business suppliers/partners
• Handle & co-ordinate Air Export shipment internally & externally with customers, Dimerco offices/agent to ensure the shipment executed smoothly in daily basis
• Generate shipment Debit Note
• Sending of pre-alert to overseas agents
• Make shipment booking with airlines
• Monitor & handle Air Export Custom declaration
• Follow-up & update shipment information related to Air Export & Brokerage
• Monthly Close Lot Air Export
• Understand, apply and enforce all rules and regulations applicable to the job and compliant with all parties involved TSA, KSMS, ACE, D/G all as needed
• Assist and support sales and customer service with free hand and routed shipments
• Any other assignments from the management if needed

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. 

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