Ophthalmic Technician - Downers Grove

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. Overview: Ophthalmic Technician Position Highlights: Downers Grove and Hinsdale Ophthalmology Position Highlights: Full-Time, 40 hours Hours: Monday-Friday 7:45am-4:15pm; If covering for another provider, hours may vary from 7:30am-5pm Travel: Expected to clinics in Glen Ellyn, Naperville, and Bloomingdale Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities: This individual is responsible for performing an extensive number of data collection functions, as delegated by the physician, to allow for proper diagnosis of the patients condition. Interacts with all patients using respect and professionalism. Communicates with patient about the processes and procedures taking place during their visit. Ascertains patient needs and unusual circumstances, via patient or family member. Seeks advice from more senior staff or doctors as necessary, never performing beyond capabilities. Provides telephone support regarding ocular emergencies, prescription refills and patient care questions. Adheres to approved policies and procedures. Obtains patient history to include chief complaint, history of present illness, past history, family history and history of allergies and medications. Completes accurate, concise documentation in the Electronic Medical Record (EMR). Performs accurate and consistent patient care procedures, including but not limited to: Visual acuity Confrontational visual fields, evaluation of motility and pupillary function tests Applanation tonometry and tono-pen tonometry Refractometry Angle assessment and dilation of pupils Automated visual field testing Ophthalmic imaging Retina and optic nerve scanning (OCT) Corneal topography Keratometry and pachymetry Assists in maintaining the exam rooms by cleaning between patients and at the end of the day. Cleans and sterilizes instruments. Prepares to take certification test. Maintains HIPAA compliancy. Qualifications: High School diploma or equivalent Certified Ophthalmic Technician (COT) or is in the process of getting certification Must get COT certification within one year of being employed Minimum of 2 years of experience working in ophthalmology/optometry setting Fundamental experience working with standard ophthalmic evaluation equipment. The compensation for this role includes a base pay range of $20.55-30.85 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package. Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly. Current Duly Health and Care team members: Please do not apply through this external site. To be considered, log in to Workday through the OneDuly intranet and click on Career Opportunities to apply. This ensures your application is reviewed appropriately. If you have questions, please connect with your leader or HR Business Partner for support.