Property Manager

Overview SYNC at Sienna is hiring an experienced Property Manager to lead our team. Candidates must have at least 3 years of experience in a Property Manager role at a Class A or B community (preferably Garden Style), renovation management experience highly preferred, and Spanish-English bilingual preferred. Candidates must have a valid Driver's License and undergo a pre-employment drug screen and background check in accordance with all local and federal laws. Responsibilities Completing daily community walks to ensure community is at peak readiness and curb appeal Leading coaching sessions with team members to ensure closing ratios, occupancy levels, resident satisfaction scores, and efficient work order management are maintained Managing all on-site team members in all Human Resources functions Scheduling and supervising all maintenance staff performance and vendor services including unit turns and unit inspections Tracking and reporting all community utility management processes and invoices Strategizing for property investment management, maintenance, and reporting Communicating with Corporate Support and Executive Teams on daily operations and project statuses Completing daily, weekly, and monthly reporting including pre-close and close outs Tracking and reporting budget variance notes Completing timesheet auditing for employee payroll Tracking and submitting employee bonuses and lease commissions Managing resident questions, complaints, and concerns Physically inspect all common areas on the property daily to assure its peak readiness and appearance, taking immediate action on unsatisfactory appearance problems Walk the property daily checking for cleanliness, safety and conditions of the buildings, driveways, laundry rooms, pools, landscaping and all exterior features Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising programs to maximize market position Become familiar with area comparables and retail/commercial business; plan resident functions as necessary and attend Oversee occupied maintenance to ensure timeliness, quality of work, and resident satisfaction Confirm that a 50% sales closing ratio is consistently attempted and that all staff members are selling, pre-selling and renewing whenever possible Approve all lease paperwork daily, including applications, move-ins, move-outs, renewals, etc.; ensure all move-ins are walked with the resident and satisfaction is achieved; perform the duties of Leasing Consultant as needed Monitor maintenance department performance and supplies; inspect and follow up at job site as needed, assuring prompt, thorough make-readies and resident services Review purchases of all goods and services; inspect maintenance shop and inventories regularly; maintain safety and/or OSHA compliance; review status of daily property maintenance needs with Service Manager-Supervisor Collect, record, and deposit property income accurately and promptly Implement legal collection procedures on delinquent accounts; maintain strict rent and NSF collection program; maximize fair security deposit deductions; walk all move-outs and assign legal deposit deductions Be thoroughly familiar with the on-site rent-roll accounting system to perform, instruct and correct all functions as needed; represent the property in legal matters regarding resident issues Hire, train and review performance of all on-site personnel; direct activities to ensure job satisfaction, acceptable productivity levels and career progression; maintain personnel files and consistent attendance record Approve all invoices for goods or services received at the site; utilize accounts payable system and instruct all office personnel in its use; ensure files, desks and trays are neat and organized Administer the company policies and procedures as they pertain to the site operations Complete all required weekly, monthly, quarterly and annual reports in a thorough and timely fashion; administer office workflow efficiently; update all company manuals and binders as necessary and ensure their ready access to employees Maintain a consistent and punctual attendance record Actively seek competitive pricing in goods and services Assure that all reports and forms are completed and submitted accurately on a timely basis Work with supervisor to develop and implement marketing strategies Oversee leasing procedures, including product presentation, training of personnel, and move-in procedures Encourage lease renewals and rent increases Oversee contract services Communicate with supervisor concerning property safety and needs as well as incidents that occur and need attention Track the purchase and installation of new appliances and HVAC units Perform other reasonable duties as assigned Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience Requirements High school graduate or GED equivalent Proficient in Microsoft Office A minimum of three years experience in a Property Manager role required Excellent oral and written communication skills Benefits Medical, dental, vision, disability and life insurance 401(k) with employer match Generous paid time off 15% Quarterly Performance Based Bonus Monthly Resident Renewal Bonus and Leasing Commissions Position Summary Directly supervises the activities of all on‑site employees and seeks to operate the property within the approved budget. Performs the functions of Leasing Consultant as required by the needs of the property. May not sign contracts on behalf of the property. This is a line position with direct impact on company funds. Evening and weekend work is typical and usual. #J-18808-Ljbffr