SERVICE TECHNICIAN II

Job Description

Job Description

Job Title: HVAC Service Technician
Company: Elmer's Home Services
Location: 11711 N Interstate 35, San Antonio, TX 78233
Job Type: Full-Time

Job Summary:

The A/C Service Technician repairs various air quality systems. The main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services, and quickly performing emergency repairs on certain equipment items.

We don’t just fix air conditioners. We restore comfort, protect homes, and build lifelong customer relationships.

We are seeking an experienced and motivated HVAC Service Technician to join Elmer's growing service team. In this role, you will be responsible for diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC systems while delivering an outstanding customer experience at every call.

The ideal technician is skilled, dependable, professional, and takes pride in quality workmanship.

Essential Duties & Responsibilities:

• Diagnose, troubleshoot, and repair residential and light commercial HVAC systems
• Perform routine maintenance, tune-ups, and system inspections
• Identify mechanical, electrical, and airflow issues and implement effective solutions
• Install and replace components including compressors, motors, capacitors, contactors, thermostats, and refrigerant lines
• Test system performance using proper diagnostic tools and procedures
• Communicate clearly with homeowners regarding findings, recommendations, and options
• Accurately complete service documentation in ServiceTitan
• Maintain a clean, organized, and fully stocked service vehicle
• Follow all safety protocols, EPA guidelines, and company policies
• Participate in on-call rotation and support overtime as needed during peak seasons

Required Qualifications:

• Minimum of 2–3 years of hands-on HVAC service experience
• EPA 608 Certification (required)
• Valid driver’s license with a clean driving record
• Strong diagnostic and troubleshooting skills
• Professional appearance, communication, and customer service abilities
• Ability to work independently and manage daily routes efficiently

Preferred Qualifications

• NATE Certification
• Experience with heat pumps, mini-splits, and high-efficiency systems
• Experience using ServiceTitan or similar field service software

Compensation & Benefits:

• Competitive pay (based on experience) plus performance-based incentives
• Overtime opportunities and on-call pay
• Company truck, fuel card
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holiday
• Employee assistance program
• Employee discount
• Health savings account
• Professional development assistance
• Referral program
• Uniforms, phone, and ongoing professional training
• Clear career advancement into Lead, Senior Technician, or Service Management

We Are Elmer's Home Services, Serving San Antonio, Houston, and Dallas Areas Since 2004.

At Elmer's Home Services, we proudly serve San Antonio, Houston, and the Dallas-Fort Worth Metroplex with top-notch HVAC and plumbing services. Our commitment is simple: we show up on time, do what we say we'll do, and always do it right. We go above and beyond to exceed your expectations because we value your time and your home. Our team is dedicated to continuous learning, with weekly training to enhance skills and elevate customer service. A t Elmer's, we treat you like family-because we believe every customer deserves the same care and respect we give our own employees. Whether you need furnace maintenance, plumbing repair, or AC installation, we've got you covered. Contact Elmer's Home Services in San Antonio, Houston, and Dallas areas today!

Our Core Values:

Vision:

We exist to serve more than businesses and homes - we serve people.

Integrity Always:

We lead with honesty and do the right thing, every time - even when no one's watching.

Safety Above All:

The well-being of our people and the families we serve comes first.

Community Commitment:

Giving back, supporting local initiatives, and standing with our neighbors, we strengthen the communities we're part of.

Respect & Teamwork:

We succeed together.

Why Join Elmer's?

At Elmer's, our technicians are the backbone of our success. We invest in our people, reward strong performance, and provide the support and structure you need to succeed. If you’re driven, dependable, and ready to be part of something growing and exciting, Kabran Air Conditioning & Heating is the place for you.

Apply today to launch a rewarding career with purpose.

For immediate consideration, please apply in person... or respond to this job post.

Address:

11711 N Interstate 35, San Antonio, TX 78233