Director Program Management

Director Program Manager - CDMO - Boston CDC are proud to be working with a Boston based CDMO focused on CGT, mRNA, plasmids, viral vectors and more. The company are going through an exciting transformation after new investments and leadership. We are seeking a self-driven Director Program Management who has an in-depth understanding of the processes and systems required to manage complex programs and projects, including extensive experience with Smartsheet, along with a functional understanding of the technical aspects of cell and gene therapy programs and awareness of the business objectives. This person will support cross-functional program execution by driving operational coordination, maintaining program management tools and documentation, and serving as a key liaison between internal teams and external clients. Responsibilities Support the planning, coordination, and execution of internal and client-facing programs Develop and maintain program timelines, schedules, dashboards, and risk registers with support from senior program managers Coordinate program materials and shared resources, escalating constraints and risks as appropriate Generate and maintain documentation for program scope changes and client communications Assist with capturing and sharing lessons learned across programs to improve operational efficiency Create and update presentations for team meetings, leadership reviews, and client discussions Serve as a Smartsheet super user for the organisation, creating, managing, and optimising complex workflows, automations, dashboards, and reporting tools Develop and maintain program management resources including trackers, templates, dashboards, presentation materials, and other operational tools Evaluate and recommend process improvements to enhance team collaboration, visibility, and efficiency Collaborate cross-functionally on new system evaluations, tool implementations, and training initiatives Maintain internal Microsoft Teams sites and external SharePoint client sites to ensure documentation is organised, current, and accessible Archive program documentation at the close of programs in accordance with internal procedures Own and maintain program management documentation including: Program charters, Program plans and schedules, RACI matrices, Risk registers, Business requirements, Policies and procedures, Training materials Ensure all documentation is accurate, complete, version-controlled, and properly stored Serve as the primary point of contact for assigned clients Coordinate and manage client meetings, teleconferences, and onsite visits Prepare agendas, meeting minutes, action items, and follow-up communications Build collaborative relationships with internal stakeholders and external partners to support successful program delivery Assist in training personnel on evolving program management tools and systems Develop training materials including slide decks, guides, and reference document ation Qualifications BS degree with 7+ years relevant experience (GMP pharmaceutical, biologics, and/or cell and gene therapy field) is required MUST have clinical manufacturing & GMP experience High degree of proficiency in Smartsheet is required, including advanced skills in workflow design and implementation, template creation and management, user training and support, and reporting and analytics Strong communication, problem solving, planning, and project management skills Ability to support more than one project of a reasonable size simultaneously #J-18808-Ljbffr CDC Global Solutions