Optician / Optometric Assistant

Job Description Our office is seeking an experienced Optometric Assistant / Optician. Pay is commiserate to demonstrated experience. We are an established general optometry office and are looking for a team player to join our small office family. We pride ourselves in our desire to provide the best care and service to our patients. Applicant must have a pleasant demeanor, be able to multi task, have a strong work ethic, and be able to connect genuinely with our patients. Since we are a small office employees are cross trained.. Responsibilities include: * Verifying patient insurance and explaining insurance benefit to patient * Billing medical and vision insurances, submitting lab orders * Assist patients with frame styling, advise patients about lens options based on individual patient visual needs, fit eyewear to patients, take optical measurements, neutralize prescriptions, perform glasses repair, troubleshoot problems * Become proficient in use of practice software (Officemate, Examwriter, and ECR vault) * Perform contact lens trainings * Check in spectacle and contact lens orders, verify glasses are made to specification, and informing patients when orders are ready or delayed * Assist with answering phone calls, greeting patients, scheduling appointments, and managing patient files * Address any patient concerns with patience and a caring attitude Basic Qualifications * High school diploma or equivalent, some college preferred * Optical dispensing experience * Strong customer service skills: good verbal communication skills, active listener, patience, ability to resolve problems and diffuse conflict to ensure patient satisfaction * Strong basic math skills * Comfortable using a computer and willingness to learn office software programs * Professional appearance and demeanor * Punctual, able to arrive at work on time, Compensation: * Hourly wage commensurate on qualifications and experience * Benefits eligible after 90 days include healthcare for full time employees, complimentary eyecare and eye wear, paid holidays, sick days, and vacation days. * If you have experience in any of the following, this may be an ideal position for you * optometric technician * optometry * ophthalmic technician * optometrist medical assistant * medical billing * insurance billing * optician Job Type: Full-time or Part Time Employment Type: Full Time Years Experience: 3 - 5 years Salary: $25 - $30 Hourly Bonus/Commission: No