Regional Sales Director/First Line Manager - Remote - 2669633

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the company’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.The Regional Sales Director (RSD) will be responsible for first line management of the Customer Experience Managers (CXM) for Synvisc-One/Synvisc (a buy and bill and specialty pharmacy product) in alignment with a company’s vision, value, and goals. The RSD will represent Sanofi Joint Health as a leader in the healthcare industry through demonstration and provision of dependable and credible education, information, and professional assistance.The Regional Sales Director is a high level first line manager role responsible for the oversight of a team of Customer Experience Managers (CXM) who will be promoting approved client products within key institutions, IDN’s etc. He/she will also be responsible for delivering on all contractual obligations, as well as personnel, and operational requirements. The RSD will report to the NSD and will work across the IQVIA organization and collaborate both internally and with the client to ensure all sales goals are met.Essential Duties & Responsibilities:Recruit, interview, and hire CXM’sDevelop and lead team to execute regional business plans and develop regional business strategies to meet client regional and national objectivesResponsible for performance management, as well as development and retention of CXMsProvide training, coaching, follow-up, and development of CXMs in all phases of their work in the field and virtuallyAct as a link between client and IQVIA for operational and Human Resources needsAssist with the planning and delivery of training and client meetings to inform, train, and motivate CXMsReview and approve expense reports; monitor compliance with expense policies as required.Monitor compliance regarding proper and appropriate use of approved client resourcesKeep current on relevant matters including industry, client, and IQVIA business, policies, and proceduresEducation, Experience, & Other Requirements:Minimum of a bachelor’s degree (B. A. or B.S.) from a four-year accredited college or university 5+ years’ experience in Pharmaceutical/Medical Sales industry3+ years Sales leadership experience requiredKey Account Management experience (e.g. experience in a hospital, Long Term Care, or Business to Business) required1+ year of Buy & Bill experience requiredContracting experience with IDNs and hospitalsPreferred Experience:Experience working with a CSO preferredPrevious experience in the visco supplement marketStrong technological skills with an ability to demonstrate effective leadership and selling skills via virtual platformsAbility to effectively communicate directly with the client to ensure that all goals and objectives are being metStrong business acumen and ability to clearly and concisely convey and report detailed information to internal sales management, as well as the clientAbility to work cross-functionally within a team environmentAbility to travel as neededKnowledge, Skills, & Core Competencies:Strong Leadership and planning and organization skillsExcellent analytical and creative problem-solving abilitiesStrong attention to detail with ability to prioritize/multi-taskDemonstrates integrity, sound judgment, and excellent decision-making abilitiesCollaborative and adaptableThrives in ambiguous situationsCustomer orientation & customer focusAccountabilityExcellent written and oral communication skillsGood technical skills and proficiency with Excel, Word, PowerPoint (Microsoft Office)What’s in it for you?IQVIA offers a wide array of benefits to support our employees and their families. Best of all, we offer a comprehensive benefit plan that is effective day one! This includes, but is not limited to, Health, Dental, Vision, 401k, Tuition Assistance, and Discretionary Time Off. Ask your Recruiter for additional information.IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. #LI-CESIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.The potential base pay range for this role is $120,000 - $150,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.SummaryLocation: Detroit, MI; Chicago, ILType: Full time