School Operations Manager

School Operations Manager Creative STEAM Academy | Laguna Hills, CA Full-Time | On-Site | Monday–Friday | 8:00 AM–4:30 PM | TK–12 Learning Center Keep the Mission Moving. Behind every thriving school is someone who makes sure the day actually works. The teachers feel supported. The schedules make sense. The classrooms are covered. The families feel heard. The culture stays strong. The team knows where to go, what to do, and who to count on. At Creative STEAM Academy, we are looking for that person. Creative STEAM Academy is seeking a confident, organized, people-smart Educational Operations Manager to help lead the daily rhythm of our campus. This is a hands-on campus leadership role for someone who loves education, understands school environments, can manage people and systems, and is not afraid to jump in wherever needed. If you are the kind of person who can solve a scheduling issue, support a teacher, calm a concerned parent, find a substitute, step into a classroom when needed, and still keep the bigger mission in focus, you may be exactly who we are looking for. About Creative STEAM Academy At Creative STEAM Academy, we do not just teach subjects. We build humans. Creative STEAM Academy is a progressive hybrid private homeschool learning center in Laguna Hills, CA, serving students through hands-on academics, project-based learning, enrichment, creativity, social-emotional development, and whole-child support. We believe education should be meaningful, flexible, deeply human, and as unique as the students we serve. Our students thrive in a small-school environment where they are known by name, supported with intention, challenged with purpose, and encouraged to think critically, creatively, and confidently. Our campus is intentionally different. We are not trying to recreate a traditional school model. We are building something more personal, more connected, and more responsive to students and families. As we continue to grow, we are looking for a strong campus leader who can help us strengthen our systems, support our team, serve our families, and keep the mission moving every day. About the Role The Educational Operations Manager is the person who helps keep our campus running smoothly, safely, and with purpose each day. Working closely with and reporting to the Educational Director, you will help oversee daily campus operations, staff schedules, substitute coverage, teacher and administrative team coordination, family communication, student support, compliance follow-through, and overall school culture. This role is both operational and relational. You will manage systems, schedules, and details, but you will also lead people, support teachers, communicate with families, and help protect the positive culture of our school. This is not a sit-behind-a-desk-only position. This is a visible, hands-on leadership role for someone who is present, proactive, flexible, and ready to take ownership. What You’ll Actually Do Campus Operations and Daily Leadership Help open and close the campus and ensure the school day runs smoothly from start to finish. Manage daily campus flow, staff coverage, schedules, transitions, communication, and operational needs. Make sure classrooms are covered, staff know where they need to be, and students are supported throughout the day. Serve as a visible, trusted, and approachable presence on campus for teachers, students, administrative staff, and families. Solve problems in real time and keep the school day moving with calm, confidence, and professionalism. Help identify gaps in daily operations and build better systems as Creative STEAM continues to grow. Staff Scheduling, Team Management, and Substitute Coverage Create, manage, and adjust employee schedules as needed. Coordinate substitute teachers and classroom coverage when staff are absent. Support and help manage administrative staff, teachers, aides, and campus team members. Assist with onboarding new staff and ensuring team members understand expectations, procedures, and campus culture. Maintain accountability while creating a supportive, respectful, and collaborative work environment. Communicate clearly with staff so everyone has the information, tools, and direction they need to do their jobs well. Partner with leadership to support staff performance, professionalism, communication, and day-to-day follow-through. Educational and Classroom Support Support the Educational Director with academic programming, classroom systems, student schedules, and curriculum coordination. Help ensure classroom expectations, behavior systems, and student support strategies are consistent across campus. Work with teachers to help maintain positive, engaging, and productive learning environments. Step into classrooms or support instruction when coverage is needed, if appropriate based on experience and program needs. Support students academically, socially, and emotionally through a whole-child lens. Help coordinate enrichment, intervention, student support services, and program logistics as needed. Bring an understanding of school environments, homeschooling, hybrid learning, teaching, educational programming, or alternative education models. Administration and Compliance Manage or support student records, enrollment workflows, administrative systems, and school communication platforms. Support compliance with school policies, safety procedures, campus expectations, and educational standards. Assist with calendars, program schedules, internal communication, family updates, and campus logistics. Help improve systems and processes so the school operates more efficiently and consistently. Support documentation, reporting, progress tracking, attendance, scheduling, and other administrative needs. Help manage campus supplies, vendor communication, facility requests, and day-to-day operational details. Family Communication and School Culture Serve as a key point of contact for families regarding campus operations, schedules, school concerns, and general questions. Communicate with families in a warm, professional, and solution-focused way. Support family involvement through school events, workshops, meetings, and community-building opportunities. Help maintain a school culture that is safe, respectful, inclusive, creative, and student-centered. Support restorative, fair, and consistent behavioral expectations. Help champion social-emotional learning, student voice, confidence-building, and whole-child development as part of the daily school experience. Represent Creative STEAM Academy with professionalism, warmth, clarity, and care. Who You Are You are a systems thinker who also genuinely loves people. Both matter equally in this role. You are highly organized and can manage a lot of moving pieces without dropping the ball. You are a natural leader who can guide a team with warmth, clarity, and accountability. You understand that school operations are not just about schedules and systems. They are about people, trust, culture, communication, and follow-through. You are someone who: Has experience working in education, school operations, teaching, homeschooling, student services, youth programming, or educational leadership. Has experience managing people, schedules, logistics, daily operations, or campus/program coordination. Loves education and understands the importance of supporting both students and staff. Is calm under pressure and able to solve problems quickly, professionally, and thoughtfully. Can manage staff schedules, substitute coverage, daily logistics, communication, and campus needs. Communicates clearly, warmly, and confidently with parents, teachers, students, administrators, and team members. Can lead with both kindness and accountability. Understands that details matter and follows through without needing constant reminders. Is comfortable jumping in wherever needed, including supporting classrooms, families, teachers, and campus operations. Has strong organizational, administrative, and technology skills. Can use spreadsheets, school management systems, digital communication tools, calendars, and administrative platforms with confidence. Understands the importance of confidentiality, professionalism, discretion, and sound judgment. Brings flexibility, maturity, initiative, and a solutions-focused mindset. Has experience with homeschool, hybrid learning, charter school families, enrichment programs, vendors, private school settings, or alternative education models. This is a strong plus. Has teaching experience or classroom experience. This is a strong plus, especially for occasional classroom support or coverage needs. First Aid and CPR certification is preferred. What You’ll Love About Creative STEAM A mission-driven school where your work directly supports students, teachers, and families every day. A creative, student-centered learning environment that values hands-on education, whole-child growth, and real human connection. A leadership role with real ownership, visibility, and impact. A collaborative team that values purpose, warmth, innovation, and follow-through. A school model that is flexible, responsive, and intentionally different from traditional education. The opportunity to help strengthen systems, support culture, and improve the daily campus experience. A full-time, stable, on-site position with a consistent Monday–Friday schedule. Room to grow as Creative STEAM Academy continues to expand. The chance to be part of something meaningful at every level of the organization. Ready to Help Lead Something Meaningful? We are building something special at Creative STEAM Academy, and we need someone exceptional to help us run it. If you are ready to bring your leadership skills, operational mindset, people skills, and heart for education together in one meaningful role, we would love to hear from you. Join Creative STEAM Academy and help us keep the mission moving every day. Position Details Schedule: Monday-Friday Time: 8:00 a.m. – 5:00 p.m. Location: Laguna Woods, CA Compensation: $28-$35