Installation Technician

Service Technician

Apex Systems has an immediate need for a seasoned Service Technician for a large Security System installation client of ours!! This will be a 3 month contract with potential for extension and hire opportunity. This will be 100% on site.

We are seeking a skilled Commercial Security Service Technician with experience in servicing commercial electronic security devices. This role primarily involves working with video systems, access control, IP cameras, intrusion detection, video analytics, IP network systems, and overall security systems.

Requirements:

• Active PERC card
• Must have a clean driving record and own transportation
• 2+ years of experience installing security systems (CCTV, Access Controls, Intrusion Detection)
• 2+ years experience as a service technician for troubleshooting skills with card access systems.

Skills and Abilities:

• Experience: Minimum of 2+ years in servicing commercial access control, IP-based video systems, and intrusion alarm systems.
• Troubleshooting: At least 2 years of experience in troubleshooting and programming networked access control and IP video systems, including working on customer networks.
• Alternative Experience: Experience as a multi-site Network Support Specialist or similar role is acceptable.
• Remote Support: Ability to support customer systems via remote diagnostics with professionalism.
• Networking Knowledge: Essential knowledge and practical experience with the internet and networking.
• Independence: Ability to work independently and resolve problems to customer satisfaction.
• Driving License: Must possess a valid driving license and a clean Motor Vehicle Record (MVR).

Responsibilities:

• System Servicing: Service, troubleshoot, and test enterprise security systems with minimal supervision. Preferred knowledge of access control, IP video surveillance, intrusion, and visitor management systems.
• Networked Systems: Troubleshoot and program networked IP video systems and access control devices.
• Intrusion Systems: Service commercial intrusion alarm systems and other IoT connected systems.
• Professionalism: Maintain detailed, structured, and timely work practices.
• Documentation and Communication: Understand the importance of thorough documentation and clear communication.
• Customer Service: Provide exceptional customer service when interacting with clients.

Education:

• Minimum Requirement: High School diploma or GED.
• Preferred: Electronics training from a Technical School or Military training in electronics or communications.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.