Parts Associate

Overview: Founded in 1946 in the city of Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the United States and has grown into a thriving business with storefront locations throughout Pennsylvania, Maryland, Ohio, and West Virginia. Opportunities exist for career-oriented individuals who are interested in successfully serving a customer base of electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets. At Scott Electric Company, we’re committed to creating an inclusive workplace. We welcome all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We value the diverse perspectives and talents each person brings and believe that our differences make us stronger. All employees are subject to and must execute an Employment Agreement that includes a restrictive covenant (Non-Compete, Non-Disclosure). PALCO Power Systems, a distributor of Kohler Power Systems, is seeking a Parts Associate. Schedule is Monday through Friday, 7:30 am - 4:30 pm, but must be willing to work as business needs dictate. Position Summary The Parts Associate supports the daily operations of the generator parts department by managing inventory, fulfilling internal and external parts requests, assisting technicians, and ensuring accurate and timely parts procurement. This role plays a critical part in maintaining efficient service operations and delivering exceptional customer support. Responsibilities Identify, source, and supply parts for generators, transfer switches, and related equipment for both customers and service technicians Maintain accurate inventory levels, perform cycle counts, receive shipments, and ensure proper stocking and organization of parts Communicate with manufacturers and suppliers to order parts, verify availability, track shipments, and resolve discrepancies Assist walk‑in customers, contractors, and internal teams with parts inquiries, pricing, and product information Use parts diagrams, service manuals, and equipment schematics to correctly identify required components Create purchase orders, process sales orders, and ensure accurate documentation in the company’s inventory or ERP system Handle warranty claims, core returns, and defective part processing in accordance with manufacturer guidelines Ensure technicians have the correct parts for scheduled jobs, emergency calls, and preventive maintenance work Follow all company safety policies and maintain a clean, organized parts area Requirements: Ability to work in a fast‑paced service and parts department supporting field technicians and customer needs Strong understanding of generator components, transfer switches, and related systems (Kohler/Rehlko, Generac, Cummins, etc.) Regular interaction with vendors, customers, and internal service teams Ability to read and interpret parts diagrams and equipment manuals Proficiency with inventory software, purchase order systems, or ERP platforms Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to lift and move parts and equipment as required Occasional need to assist with loading/unloading parts or equipment Ability to occasionally deliver parts to technicians on work sites Occasionally pick up parts from customers Preferences: Experience in generator, electrical, mechanical, or industrial parts preferred Must submit to a background check and drug testing Scott Electric offers a comprehensive benefits package, including: 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Paid time off Referral program Employee assistance program Employee discount Flexible spending account Tuition reimbursement Paid holidays Employee Stock Ownership Plan (ESOP) Job Type: Full-time Schedule: 8-hour shift Monday to Friday Work Location: In person #J-18808-Ljbffr Scott Electric Corporation