Senior Manager, Platform Activation

Role Description

This is your chance to be a part of an in-house Commercial Solutions team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Manager, Platform Activation, you will bring your technical skills to a hospitality company with an award-winning culture. As a fully remote team member on the Platform Activation team reporting to Director, Platform Activation, you will support projects across the business that are considered differentiated capabilities – examples include Confirmed Connecting Rooms.

What you'll do during a typical day:

• Collaborate with critical Hilton partners and vendors to establish working practices, clarify roles and responsibilities.
• Align plans, dependencies, challenges and risks with the project plan.
• Manage deliverables and support commercial services goals.

How you'll collaborate with others:

• Be a positive strategic advisor with business leads, product owners, leadership, deployment teams, and Platform Activation.

Projects you'll take ownership of:

• Lead the development of change strategy and tactical change management delivery against commercial program roadmaps.

Qualifications

• Seven (7) years of professional experience.
• Five (5) years of experience in project management, organizational change, and strategic communications.
• Travel occasionally for team meetings and collaboration with project partners.

Requirements

• Experience using PROSCI methodology, tools, principles, and application including experience applying the ADKAR model.
• PROSCI/CCMP Certification, PMP certification, or similar.
• Experience developing communications strategy and writing formal end-user communications.
• Proficient in tools like ClickUp, Smartsheet or other project planning tools to manage workflows and timelines.
• Hospitality Experience.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what's next.