Drone System Repair & Refurbishment Technician

Drone System Repair & Refurbishment Technician

Verity is looking for a Drone System Repair & Refurbishment Technician to own the repair and refurbishment workflow for our new US facility in North Carolina.

You'll spend your first few weeks training at Verity's headquarters in Zurich Switzerland, embedded with the engineering and operations teams who built our systems. Then you'll come back to NC and help build the US repair operation from scratch. If you want to put your stamp on something, this is it.

What You'll Do:

• Repair Operations Own the full drone repair workflow, from mechanical and electrical repair through functional testing and documentation. You're the on-site technical lead.
• RMA & Logistics Manage inbound and outbound customer RMAs, triage incoming units, and own the repair queue and turnaround commitments.
• Inventory Management Maintain parts and refurbished goods inventory in the ERP and coordinate with the Zurich ops team to keep the US site stocked.
• Quality Control Run bench and indoor flight testing on refurbished systems. You're the final sign-off before anything ships.
• Continuous Improvement Work closely with Zurich engineering to flag failure trends and drive process improvements.

What You Bring:

• High school diploma or GED, plus completion of an accredited technical electronics training program or apprenticeship; associate's degree a plus
• 4+ years of hands-on experience in robotics, automation, or advanced manufacturing, including troubleshooting complex systems with limited direct oversight
• 2+ years working with soldering equipment, including fine-pitch and rework
• Working knowledge of ESD-safe handling practices; relevant certifications a plus
• Proficient with Atlassian tools (Jira, Confluence) for ticket management, work documentation, and status reporting to distributed teams
• Comfortable acting as the primary on-site technical contact for an operation prioritizing your own workload, making day-to-day calls, and escalating clearly to a remote team

Additional requirements:

• Valid US passport for travel to Switzerland
• Ability to travel for training for up to 4 weeks at a time (typically 2 weeks bi-annually)

Why Verity?

• A flexible, flat team where you'll get real ownership and room to grow alongside smart, high-achieving (and fun) people
• Specialized training and onboarding at our Swiss HQ in Zurich
• A real shot at helping build our new location from the ground up
• 401k match
• Medical/dental/vision

We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, nationality, religion, sexual orientation, gender, age, physical [dis]ability, gender identity or length of time spent unemployed.