Bilingual Front Desk Agent

Bilingual Front Desk Agent

BG Staffing | Boston, MA 02121

BG Staffing is currently seeking a professional and dependable Bilingual Front Desk Agent to support a busy and welcoming office environment in Boston, MA (02121) . This is an excellent opportunity for a customer-focused individual who thrives in a front-facing role and enjoys being the first point of contact for clients, visitors, and staff.

Position Overview

As the Bilingual Front Desk Agent, you will play a key role in ensuring smooth daily operations by delivering exceptional customer service, managing front desk responsibilities, and supporting internal teams. The ideal candidate is polished, organized, and confident communicating in both English and a second language.

Schedule & Pay

• Schedule: Monday - Friday
• Hours: 9:00 AM - 4:00 PM
• Lunch: 30-minute unpaid lunch break
• Pay Rate: $22.00 per hour

Key Responsibilities

• Greet and assist visitors, clients, and staff in a courteous and professional manner
• Answer and route incoming phone calls and emails
• Provide bilingual communication support as needed
• Manage visitor check-ins, appointments, and overall front desk flow
• Maintain a clean, organized, and welcoming reception area
• Perform light administrative duties including data entry, filing, and document processing
• Collaborate with internal departments to ensure smooth operations and communication

Qualifications

• Bilingual proficiency (English and a second language required)
• Previous front desk, receptionist, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Excellent organizational skills with strong attention to detail
• Ability to multitask and remain composed in a fast-paced environment
• Dependable with strong punctuality and attendance

Why Work with BG Staffing?

BG Staffing partners with top employers to connect talented professionals with meaningful opportunities. We're committed to placing candidates in roles where they can succeed, grow, and make an impact from day one.

If you are bilingual, customer-focused, and looking for a steady weekday schedule, apply today to join the BG Staffing team!

#BGN


BG Staffing is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.