Clinical Informatics Spec 2

Job ID: 26013002Company: Baylor Scott & White HealthLocation: Dallas, Texas, United StatesJob Type: Full TimeHire Type: ProfessionalJob Level: Individual ContributorFLSA Status: ExemptShift: Day JobCategory: TechnologyIndustry: HealthcarePosted Date: 2026-08-04About UsHere at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott & White is the largest not-for-profit healthcare system in Texas that provides transplant care for thousands of patients every year, including for Heart, Kidney, Liver, Lung, Pancreas, Uterus and Islet Cell transplantation.Our Core Values are:We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.BenefitsOur benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:Immediate eligibility for health and welfare benefits401(k) savings plan with dollar-for-dollar match up to 5%Tuition ReimbursementPTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level.Job SummaryThe Clinical Informatics Specialist 2 leads in promoting healthcare information technology. This position supports clinician aims, the organization's vision, and industry best practices within the Transplant Service Line at Baylor Scott & White (BSWH). This position ensures optimal use of clinical information systems for patient care, safety, user satisfaction, productivity, and quality outcomes, and serves as a lead and expert bridging people, process, clinical knowledge, and technology.Essential Functions of the RoleDevelop an understanding of Transplant regulations, policies/processes and processes within BSWH.Establish effective working relationships within BSWH Transplant, Informatics and Information Services (IS).Develop working relationships within the Transplant Clinical teams and effectively partner with the Providers, Nurses and other clinicians, as well as Clinic leadership, to assist in problem solving, education and optimization as relates to their use of the Electronic Health Record.Develop an understanding of impacts to workflow from enhancements, projects, and application upgrades. May serve as the user-acceptance testing coordinator for new application enhancements and fixes.Investigate, escalate, and develop recommendations for issue resolution. Look for ways to add value beyond stakeholders' immediate requests and act on them.Ability to prioritize work autonomously and align with project deliverables and timelines including providing input to aid decision-making and work prioritization.Communicate updates and workflows to customers with minimal help, including development of education and communication tools to assist with implementation of complex workflow.Self-assesses against standards for the current role to identify learning needs. Effectively transfers acquired knowledge and expertise. Solicits constant feedback for improvement. Continually acquires new knowledge to improve job performance.Key Success FactorsBachelor's or 4 years of additional work experience above the minimum work experience qualification (3 years)Experience with Transplant is preferred; experience with other specialty outpatient areas is also acceptableMust have one of the following certifications:Epic Clinical Informatics CertificationANCC Board Certified Clinical Informatics (RN-BC)Certified Professional in Health Information & Management Systems (CPHIMS)Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, speech pathologist, etc. preferred.Excellent communication (verbal and written), interpersonal, and organizational skills.Sound understanding of clinical practice as it pertains to the integration of clinical information systems/technology and impact on end users.Exceptional critical thinking and problem-solving skills.Able to manage multiple projects.Belonging StatementWe believe that all people should feel welcomed, valued and supported.QUALIFICATIONS EDUCATION - Bachelor's or 4 years of work experience above the minimum qualificationEXPERIENCE - 3 Years of ExperienceCERTIFICATION/LICENSE/REGISTRATION - Must have 1 of the following:o EPICCERT: Epic Clinical Informatic Certificationo CPHIMS: Certified Professional in Health Information & Management Systems§ Licensed clinician such as nurse, physical therapist, occupational therapist, pharmacy technician, dietitian, respiratory therapist, speech pathologist, etc.o RN-INFO: ANCC Board Certified Clinical Informatics (RN-BC).Skillsepic clinical informatics certificationancc board certified clinical informatics (rn-bc)certified professional in health information & management systemselectronic health recordtransplant regulationsclinical information systemsuser acceptance testingworkflow optimizationclinical practice integrationissue resolutionhealthcare information technologyclinical educationproject managementstakeholder communicationcritical thinkingproblem solvinglicensed clinicianclinical workflow analysisclinical information systems integrationclinical information systems implementationclinical information systems supportclinical information systems enhancementclinical information systems upgrade