Director of Operations

Job Overview Akua is seeking an experienced, mission-driven Pay: $130,000.00 - $200,000.00 per year Job Description Job Overview Akua is seeking an experienced, mission-driven Director of Operations to provide executive oversight across multiple behavioral healthcare programs and service lines. This leader will serve as a key operational partner to executive leadership, ensuring accountability, performance, compliance, and sustainable growth across the organization. The ideal candidate is a seasoned behavioral health professional with approximately 10+ years of managerial experience in SUD and Mental Health treatment environments and a deep understanding of outreach, census growth, clinical operations, and regulatory requirements. Key Responsibilities Operational Leadership Oversee multiple facilities with program directors reporting to this position. Drive organizational performance, occupancy, efficiency, and patient experience. Monitor KPIs, census, staffing, productivity, and financial performance. Lead process improvement initiatives and scale operations as the organization grows. Executive Accountability Provide Direct Oversight And Accountability For Clinical Services Outreach & Business Development Facilities / Operations Establish measurable goals, monitor performance, remove barriers, and ensure departmental alignment with company objectives. Human Resources & Compliance Oversight Partner closely with HR leadership to ensure effective recruiting, retention, performance management, and culture development. Maintain oversight of regulatory compliance across all locations. Ensure adherence to state, federal, licensing, accreditation, and payer requirements. Lead readiness efforts for audits, inspections, and accreditation reviews. Qualifications 10+ years of managerial experience in behavioral healthcare. Strong experience in Substance Use Disorder (SUD) and Mental Health (MH) treatment programs. Proven experience leading multi-site operations and demonstrated success managing senior leaders and executive-level teams. Strong understanding of outreach, admissions, census management, and revenue drivers. Experience with compliance, licensing, Joint Commission, DHCS, and other regulatory requirements preferred. Target Compensation: $200,000 per year Base: $130,000 per year Bonus: $70,000 per year #J-18808-Ljbffr