Project Manager IV

Role Overview PDI Point of Sale is a SaaS-based POS product designed specifically for the retail fuel and convenience market. The product is installed worldwide and is in a rapid growth phase. This player‑manager role leads a team of three international associates and manages projects and customers. Areas of Responsibility Lead the Project Management team under the direction of the VP of Product Management. Coordinate with the VP of Product Management on organizational planning, talent development, and team structure. Translate priorities from Product Management into actionable plans for the Project Management team. Drive best practices, consistency, and excellence across PMO activities. Create, maintain, and deliver key project management artifacts, such as project plans, stakeholder status reports, RAIL logs, risk mitigation plans, scope management tools, and dashboards. Coordinate with cross‑functional teams to ensure accurate resourcing, proper sequencing, and clarity on project priorities. Provide timely, consistent reporting and communication to internal teams (Professional Services, Sales, Management) and external customers. Proactively monitor project progress and performance across multiple initiatives and geographical regions, implementing adjustments as needed. Prepare and conduct gate meetings to review software deliverables. Facilitate efficient team meetings, define action items, and drive accountability through follow‑up. Provide executive updates with clear recommended actions when timelines or deliverables are at risk. Has a detailed understanding of the organization’s strategic priorities and is able to independently apply these in daily business. Apply industry best practices, methodologies, tools and standards for professional Project Management. Actively contribute to the continuous improvement of Project Management processes and tools. Be flexible to work odd hours as needed to accommodate team members & customers in the Americas, Europe, and Asia Pacific. Key Qualifications Minimum 8‑year proven project management experience in an AGILE software development environment. Direct people‑management experience. Bachelor’s degree required. Applicants must be legally authorized to work in the United States without the need for employer sponsorship. Fluency in written and spoken English is mandatory. Experience working in a client‑facing environment. Ability to multi‑task and prioritize activities across competing deadlines. Strong communication skills for customer discussions & executive‑level reporting. Ability to articulate trade‑offs and guide leadership through prioritization decisions. High level of self‑organization, problem‑solving ability, proactivity, and attention to detail. Ability to lead through influence. Excellent analytical skills. Excellent teamwork and interpersonal skills. Ability to quickly understand new software solutions. Preferred Qualifications Project Management certification preferred (PMP, PRINCE2 or similar). POS or retail fuel experience. Previous experience in technical consulting and/or business process engineering. Proficiency in Project Management Software Tools, Microsoft Office Suite, Azure DevOps, and Salesforce CRM tools. Background in SW Development or Business Analysis. Benefits PDI offers a well‑rounded benefits program designed to support and care for employees and their families. This includes a competitive salary, market‑competitive benefits, a quarterly perks program, ample time off, and hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and authenticity. Additional Information We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. For more information about how your data is processed, please contact us. #J-18808-Ljbffr