Store Associate, Part Time (Fashion Valley)

Job Description

Store Associate, Fashion Valley

Location: Fashion Valley, San Diego, CA (onsite, in store)

Type: Part-time, hourly (non-exempt)

Reports to: Store Manager

Pay range: $19.00 to $22.00 per hour

Why JAXXON

JAXXON is one of the fastest-growing men's jewelry and accessories brands in the world: premium chains, watches, and accessories sold directly to customers, backed by a media universe and a roster of athletes and creators. We're opening stores in Southern California, and our stores are where the brand comes to life.

The role

The Store Associate is the face of JAXXON on the floor, the person who turns a visit into a relationship. You deliver a premium, personalized experience: styling customers in JAXXON pieces, sharing real product knowledge, and building the loyalty that drives repeat business, while executing the operations and standards that keep the store running. This is the first step on the retail career path, and how you perform here is how you earn the next one.

What you'll do

The duties listed in this section are the essential functions of this position. They are performed with or without reasonable accommodation. JAXXON engages in a good faith interactive process with qualified individuals with disabilities and with employees who need accommodation for a sincerely held religious belief.

Sell and serve

• Provide warm, personalized service and styling; drive sales through clienteling and relationships, not just transactions.
• Know the product, the brand, and the business, including chains, watches, promotions, and test merchandise, and share it credibly.
• Help online and partner-store fans experience the product in person and complete the purchase.
• Execute POS transactions, exchanges, returns, and special orders accurately and per policy.
• Support store events and community activations.

Individual performance

• Understand your individual goals and the store's sales goals and key KPIs, including sales, UPT, AOV, conversion, and clienteling.
• Actively contribute toward achieving those goals on every shift.

Coaching and development

• Be receptive to in-the-moment coaching and feedback.
• Take ownership of your own development opportunities.
• Consistently apply feedback to improve your performance.

Inventory accuracy

• Support inventory accuracy by following all product handling and inventory movement procedures.
• Accurately process damages and other product movements as directed.
• Immediately escalate any discrepancy to store leadership.

Operational standards

• Take ownership of your assigned daily operational tasks, including replenishment, cleaning, and merchandising.
• Maintain front of house and back of house standards throughout the shift.
• Support open and close routines and stay alert on loss prevention and case and floor security. You are never expected to physically confront or detain.
• Follow all store safety procedures, including the IIPP and WVPP.

Team and culture

• Contribute to a positive, collaborative, and accountable store environment that reflects JAXXON's culture and values.

Physical presence on the sales floor

Physical presence on the sales floor is an essential function of this role. This position requires standing, walking, and moving continuously throughout the shift, in order to engage customers on approach, style customers at the display cases, maintain floor and case awareness, and execute replenishment and merchandising as conditions change. Work is performed while moving between the sales floor, display cases, styling areas, stockroom, and back of house rather than at a single fixed station. The role also requires frequent reaching, bending, and kneeling, occasional ladder or step stool use, fine hand dexterity to handle jewelry and operate the point of sale system, and the ability to lift and carry up to 50 lbs.

Other duties, responsibilities, and activities that are marginal to this position may be assigned and may change at any time, with or without notice. Assignment of marginal or other duties does not change, expand, or replace the essential functions identified above.

What we're looking for

Required

• A genuine people-first, coachable orientation and interest in style, jewelry, and the JAXXON world.
• Reliable and flexible availability based on the needs of the business, including evenings, weekends, holidays, store events, product launches, and peak selling periods. Availability to support opening and/or closing shifts may be required based on store needs and applicable scheduling restrictions.
• Attention to detail for POS accuracy, inventory procedures, and visual standards.
• Able to stand, walk, and move on an active sales floor for the full duration of a shift.

Preferred

• Customer service or retail selling experience (premium or specialty a plus).
• Interest in growing toward Key Holder and store leadership.

Working conditions

Onsite, retail floor. Non-exempt and overtime eligible; California meal and rest periods apply; bag checks are paid on-the-clock time; no wage deductions for shortages. Company-furnished uniform and JAXXON pieces at no cost. All physical requirements described above are performed with or without reasonable accommodation, and reasonable accommodations are available for qualified individuals with disabilities.

Career path

Store Associate > Key Holder > Assistant Store Manager > Store Manager > Area Manager. Associates who deliver KPIs, product mastery, and reliability are the pipeline for every role above.

Employment terms

Monthly store performance bonus. Full time store team members are eligible for a monthly bonus tied to overall store performance.

Employment is at-will. Must be legally authorized to work in the United States. Subject to a background check completed after a conditional offer, using an FCRA and ICRAA compliant process, consistent with the California Fair Chance Act. Full-time team members are eligible for benefits. Must be 18 or older.

JAXXON is an equal opportunity employer and complies with the California Fair Chance Act. Reasonable accommodations are provided for qualified individuals with disabilities and for sincerely held religious beliefs. The pay range stated above is the pay scale JAXXON in good faith reasonably expects to pay for this position at the time of posting, as required by California SB 1162.

Apply here on LinkedIn with your resume, or apply directly at jaxxoncareers.com. Want to share your Instagram handle? You can add it (optional) on the careers site application.