Customer Engagement Manager (BRUNSWICK)

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately. Find out if this opportunity is a good fit by reading all of the information that follows below. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more 401(k) plan with a company match Dental and vision insurance, full-time eligible for medical coverage And many more benefits Compensation based on qualifications and experience Provide peer coaching and support to the store team to drive customer service, sales, and conversion. Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer Own weekly sales and merchandising activities Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned Remain available and always support an engaging environment Complete daily tasks for merchandising and sales opportunities within the store Assist with completing and delegating operational tasks in partnership with the GM Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback Be flexible to perform other duties as assigned Essential skills and experience: Able to work a flexible schedule based on the store’s needs 1+ year experience selling retail products or services Must be able to and want to engage with customers and understand their needs Effective communication skills, organization, and adaptive to changing business priorities Experience coaching a team and/or supervising others Ability to work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. xmvmafu Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.