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Account Associate - State Farm Agent Team Member

Jon Till - State Farm Agent

Fort Wayne, IN

Job Description

Job Description

Benefits:

  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a team of three full-time team members. Before becoming a State Farm agent, I served in the Marine Corps and spent eight years in telecommunications management. Outside of work, I'm a sports fan who enjoys traveling, golfing, and spending time with family - family always comes first.

Giving back is important to our agency. We proudly sponsor local golf outings, particularly those benefiting nonprofit organizations and sports teams, and enjoy staying connected to the community we serve.

Our agency offers paid time off, life insurance, a health insurance stipend, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the support they need to succeed both personally and professionally.

Our culture is fun, productive, and challenging in the best way. I'm looking for someone who is a self-starter, self-motivated, and ready to take ownership of their success. If you enjoy working hard, growing, and being part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
As an  Account Associate for Jon Till - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

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Vacancy posted 4 days ago
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