Vice President of Operations

The VicePresident of Operations (VP of Ops) is a senior operations leader responsiblefor overseeing project execution and operational performance within an assignedBusiness Unit. Reporting to and partnering closely with the Business UnitLeader (BUL), this role ensures projects are delivered safely, on time, withinbudget, and in alignment to the highest quality standards while drivingoperational efficiency and profitability. The VP of Ops will provide leadershipacross multiple projects, focusing on operational consistency, risk management,team development, and client satisfaction.


The VPof Ops supports Business Unit profitability and growth while aligning executionwith enterprise-wide processes and best practices.


CWC Leadership Competencies:

• Visionary: Consistently articulates a clear andcompelling picture of the future that motivates and guides others towardlong-term goals.
• Influential: Effectively persuadesand inspires others by building strong relationships and presenting ideas withclarity and conviction.
• Composed: Maintains focus, clarity, and emotionalcontrol under pressure, enabling effective decision-making and steadyleadership in high-stress or uncertain situations.
• TeamFocused: Activelycontributes to a collaborative environment, valuing shared successes andsupporting team cohesion and performance.
• Committedto Personal Development: Demonstrates a proactive approach to learning and growth by seeking feedback,embracing challenges, and enhancing personal effectiveness.

KeyResponsibilities:

• Provideoperational leadership for all projects within the assigned Business Unit,overseeing project management teams and field operations.
• Partnerwith Business Unit Leader (BUL) to align operational execution with BusinessUnit goals, financial targets, and growth plans.
• Overseeproject execution from preconstruction through closeout for projects, ensuringcompliance with contractual requirements and company standards.
• Monitorproject budgets, cost controls, and resource utilization within the BusinessUnit to achieve revenue and fee objectives.
• Reviewand analyze key performance indicators (KPIs) (schedule adherence, safetymetrics, profitability, client satisfaction) and implement corrective actionsas needed.
• Collaboratewith Business Unit Leader and Preconstruction team to forecast project workloadand resource needs.
• Supportoperational strategies that enable scalable growth for the Business Unit, whilealigning with enterprise processes and best practices.
• Identifyand implement process improvements, risk mitigation strategies, and technologysolutions to enhance project delivery and operational consistency within theBusiness Unit.
• Participatein Business Unit leadership meetings and contribute to broader operationalinitiatives in coordination with corporate leadership.
• Lead,mentor, and retain operational talent within the Business Unit, including ProjectExecutives, Superintendents, and Project Managers.
• Establishclear performance expectations and career development pathways for BusinessUnit project teams.
• Promoteand foster a culture of accountability, collaboration, safety, and excellence.
• Maintainstrong relationships with clients, trade partners, and design professionalsassociated with the Business Unit's portfolio.
• Developthe strategy and lead the dispute resolution process for issue resolution withOwners and trade partners
• Resolveescalated project issues and ensure client satisfaction and successful outcomes.
• Representthe company in industry associations and networking events.
• Championa zero-incident safety culture across all projects within the Business Unit.
• Ensurecompliance with all regulatory requirements, company policies, and contractualobligations.

Qualifications

• At least ten (10) years of experience incommercial construction, including a minimum of five (5) years in seniorproject management or operational leadership roles.
• Proven ability to scale operational teams,systems, and processes to support organizational growth.
• Demonstrated success leading and developingmulti-level project teams through clear expectations, coaching, accountability,and consistent oversight across multiple projects.
• Strong client relationship and stakeholdermanagement skills, with a record of delivering repeat business and high clientsatisfaction.
• Track record of operational and project deliveryexcellence, including schedule performance, quality execution, financialoutcomes, and safety results.
• Exceptional communication, leadership, andstrategic decision-making abilities.
• Ability to cultivate a high-performance culturefocused on accountability, safety, continuous improvement, and operationalexcellence.

Preferred Qualifications

• Bachelor's degree in Construction Management, Engineering, Architecture,or related field.
• Experience leadingwork in one or more key market sectors

Wage Transparency

In accordance with the Maryland Wage Transparency Law, the base salary range for this position is: $175,000.00 - $225,000.00

Coakley & Williams Construction offers a comprehensive total compensation and benefits package that includes health, dental and vision coverage, employer-matched 401(k), paid time off and holidays, performance-based bonuses, wellness program, and other voluntary benefits and leave types. The determination of salary is based on the candidate's individual professional experience, qualifications, education, skills, and training.

Job Demands

Individuals should be able to reach above and below, stoop and bend, sit, walk, and stand. Individuals should also be able to lift, carry and/or moving items up to 50lbs. May be exposed to heavy machinery/equipment, hazardous chemicals and extreme weather conditions. Minimum of 40 hours per week required. Works hours will vary depending on project specifications and may involve weekends and night work.


Additional Note

The above statements are intended to describe the general nature and level of the work required. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, physical job demands, or working conditions associated with the job. Successful candidates will seek additional responsibilities and opportunities to grow their skills in support of the company's goals.


Coakley & Williams Construction is an Equal Opportunity and Affirmative Action Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veterans' status, or any other status prohibited by applicable national, federal, state, or local law. Coakley & Williams promote a drug-free workplace.