Principal 24x7 Operations Engineer

Job Description

Job Description

Job Description

ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED

We are seeking a proactive and detail-oriented Systems Engineer / Operations Specialist to keep critical mission platforms and data pipelines running seamlessly. In this high-visibility operational role, you will monitor system health, tackle complex hardware and network troubleshooting, and ensure maximum uptime and performance across cloud, containerized, and virtualized environments.

If you thrive in a 24×7 operational tempo, love diving deep into Linux command lines and data flows, and excel at translating system telemetry into quick recovery actions, Team Nyla is the place for you!

The annual base salary range for this role is $206,000-$244,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.

, Required Skills

Linux Command-Line Proficiency: Deep comfort navigating, querying, and administering Linux systems via the command line.

System Data-Flow Troubleshooting: Proven ability to isolate and resolve root causes across hardware, software, networking, and data pipelines.

Operational Vigilance: Hands-on experience working in or supporting a 24×7 high-availability operational environment, maintaining SOPs, and prioritizing critical incidents.

Collaboration Documentation: Exceptional communication skills with a track record of maintaining clear SOPs, technical tickets, and shift handoff reports.

Tools Platforms: Working knowledge and practical experience across core operational tools:

Ticketing Knowledge Management: Jira, Confluence

Containers Orchestration: Docker, Kubernetes, Rancher

Monitoring Alerting: Nagios, Grafana, Prometheus

Data Infrastructure: Elasticsearch, Redis, Apache NiFi, AWS, Virtualization

Education: Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline, PLUS 20+ years of professional software development experience OR  High School Diploma / GED , PLUS 25+ years of hands-on technical software engineering experience in lieu of a degree.

, Desired Skills

Deep experience with cloud-native architectures in AWS environments.

Hands-on administration or performance tuning of Apache NiFi data flows.

Advanced experience with Kubernetes cluster management and container orchestration via Rancher.

Incident response leadership and experience refining incident response playbooks and SOPs.

Experience setting up and customizing Grafana dashboards and Prometheus alerts from scratch.

, About Nyla Technology Solutions

Nyla Technology Solutions delivers exceptional Artificial Intelligence (AI), Data Science, and Software Engineering services for the U.S. Government. Nyla embraces a forward-thinking and bold approach at every turn,  earning us a solid reputation of technical trendsetters within the industry. We have a passion for developing solutions that have a quick and immediate impact on mission. Headquartered in Columbia, Maryland, our customers love how we tackle their most challenging problems and get things done.

If you have the unique experience and expertise we are seeking, along with the desire and determination to invest your time and energy as a part of Nyla’s team, 

Taking Care of All of You

Nyla provides a top-of-market compensation and benefits package. And through our unique Nyla FLEX program, we custom tailor these benefits to best fit your lifestyle. 

The Nyla FLEX benefit program is designed to offer you flexibility in the 3 biggest areas of your life: your pay, your leave, and your schedule. 

PAY - Nyla starts with 4 weeks of Annual Leave plus 11 holidays and an additional day of Annual Leave for each year you’re at the company. You have the flexibility to cash out your annual leave hours, opt out of other Nyla benefits, and/or arrange for additional hours on contract* (over 40 hrs/week). There’s even an option to earn 1.3 times your hourly rate once you work over 1880 hours on contract!

LEAVE - Want to spend more time with the family? Want more time to travel the world? You can BUY additional annual leave for a total of 6 weeks of annual leave. That’s up to 240 hours of leave plus 11 holidays! That’s not even including paid anniversary leave!

SCHEDULE - Does the traditional 40-hour workweek no longer fit your lifestyle? With Nyla FLEX, you have the freedom to scale down to 30-32 hours while still enjoying the top-notch Nyla benefits you know and love. It's flexibility that works for you without compromising the perks!

WHAT ABOUT OTHER BENEFITS?  Nyla’s health care (medical, dental, and vision) is 100% covered by the company. We provide 10% 401k matching - with full vesting day 1! Our Professional Development offers $5,000 per year to be used towards fees, tuition, or time off for your continued growth. We even have a student loan repayment program and we provide 8 hours of volunteering annually so you can support your community, making your world a better place.  

To learn more about Nyla's culture and our exceptional benefit packages click here.

Nyla is an equal opportunity employer.