MotorClothes Support/Cashier

Job Title: MotorClothes/General Merchandise Support Department : MotorClothes/Merchandise Supervisor: MotorClothes/Merchandise Manager Summary Description Handles cash and credit card transactions for the MotorClothes/Merchandise Department in a prompt and courteous manner. Provides support to the MotorClothes/Merchandise Department to contribute to the success of the department and the company. Duties and Responsibilities Provide excellent customer service to external all of the dealership’s customers. Greet customers immediately, in a courteous and friendly manner. Provide prompt and accurate service on the cash register. Initiate & maintain all related paperwork. Maintain friendly, helpful demeanor. Provide professional, knowledgeable, courteous customer service. Perform all cashiering functions in accordance with company cash handling policies and procedures. Follow the Premium Checkout Process the company has in place. Maintain accurate customer list in database. Check price tags for alterations. Does not accept checks unless processed through cross checks. Use appropriate verification procedures for credit card purchases. Monitor for shoplifting. Maintain cashiering desk and areas dust free, clean, and organized. Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc. Keep sales floor and displays neat, clean and fully-stocked. Ensure merchandise is attractively displayed, well organized, and appealing to customers. Maintain showroom product availability by stocking shelves and displays. Assist with answering incoming calls and directing them to the appropriate person or department. Handle telephone transactions quickly, and courteously. Notify customers when special orders or backordered items are received. Make introductions to other departments to ensure cross selling of motorcycles, Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans. Receive and process merchandise from distributors, checks merchandise received against purchase invoice, logs merchandise into inventory, and prepares product for showroom floor. Participate in periodic physical inventory of all merchandise. Assist with set-up and staging of special events such as Open Houses, workshops, fashion shows, etc. Follow all procedures to complete all paperwork and trackers accurately and in a timely manner. Remain alert and on the floor at all times. Comply with all company and department policies and procedures. Perform other related duties as assigned or requested. Supervisory Responsibilities None Qualifications & Job Requirements Experience with retail sales and cash handling. Be an outgoing, energetic people person. Be self-motivated, positive, driven, and helpful. Prefer knowledge and experience with selling of Harley-Davidson MotorClothes/Merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn them. Experience with Point-of-Sale, or the ability to quickly learn due to general knowledge & experience with computers. Provide great customer service. Physical Demands Requires the use of both hands. Occasionally required to bend, stoop, crouch, reach and lift 50lbs of material. Requires standing and/or walking for extended periods of time. Working Conditions Normally indoors, however, some outdoor work is required during open houses or other events. The noise level in the work environment can be loud. Occasionally exposed to exhaust fumes or other airborne particles. #J-18808-Ljbffr Palm Beach Harley-Davidson