Mortgage Insurance Loss Analysis Specialist

Job Description

Job Description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Mortgage Insurance Loss Analysis Specialist will be responsible for performing a forensic review of the servicing of loans from date of default to final claim payment, performing root cause analysis of any servicing discrepancies, identifying contractual and non-contractual losses, and reporting losses to relevant parties. 

Principal Duties

• Review all servicing notes, monthly servicing reporting, timelines, supporting documentation, and claims detail to ensure all government requirements were met.
• Work in conjunction with other departmental managers and operations supervisors in order to gather necessary documentation and information.
• Reconcile submitted claim to actual claim funds received.
• Reconcile losses incurred to determine assigned responsibility.
• Take ownership of all loss reporting, utilizing current reporting structures and developing new reporting, as necessary.
• Present findings and reporting to key stakeholders, management and others as directed.
• Perform ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of systemic quality control issues.
• Work closely with department manager in order to ensure departments are adhering to all government guidelines.
• Interpret regulatory requirements and investor guidelines to identify opportunities and manage a tracking and reporting mechanism to periodically communicate results.
• Support the department manager in maintaining a repository of business and process guidelines and trends to be used as a reference tool.
• Develop best practices to resolve deficiencies and meet regulatory compliance.
• Stay aware of policy and regulatory changes to maintain subject matter expertise.
• Assist in the preparation of files for the annual Housing and Urban Development audit as well as internal audits and third-party reviews.
• Performs related duties as assigned by management.

Education and Experience Requirements 

• High school diploma or equivalent, required.
• College degree preferred.
• Minimum 3+ years of claims filing experience is required.

Knowledge, Skill, and Ability Requirements 

• Default-related mortgage servicing experience is required.
• Knowledge of FHA/VA/USDA default servicing guidelines required.
• Proficient in Microsoft Office including, Outlook, Word, and Excel.
• Proven or other Claim System experience preferred.
• Familiar with GSE and government loan servicing guidelines.
• Experience reviewing processes, reports, and/or documents with a strong attention to detail.
• Ability to develop strong working relationships with key stakeholders, vendors, and peers.
• Excellent problem resolution and organizational skills.
• Excellent interpersonal and communication skills, written and verbal.
• Self-motivated with ability to work under timelines without direct supervision.
• Knowledge of sound risk management practices for mortgage servicing functions.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.

Company Benefits:

We offer benefits, programs, and perks that support you in every aspect of your life.

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:

Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)
  

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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