Field Service Technician

Field Service TechnicianAt Burwell Material Handling, people come first. Our team, our customers, and the communities we serve are the reason we exist. We're who we are today because of the people behind us. Every team member, every connection, and every customer relationship helped shape this company.We've built our reputation by delivering smarter, safer material handling across the full lifecycle: equipment sales, rentals, service and parts, fleet telematics, and engineered automation solutions. We do it with the kind of personal attention that comes from being neither too big to care nor too small to keep up. We listen first, we move fast, and we keep our word.We're growing, and we're looking for forward-thinking, motivated teammates who want to help build something meaningful—where your contributions count, and your voice is heard.About the RoleAs a Field Service Technician with Burwell, you'll be on the road each day, clocking in from your company-provided service vehicle and heading to customer sites across Richmond, Ashland, Sandston, and Goochland. You'll service and repair forklifts, pallet jacks, aerial lifts, and other equipment from top brands that keep warehouses running. You'll work independently with a strong team behind you, receive ongoing training, and grow your career with a company that's growing too. If you're hands-on, mechanically minded, and ready to take ownership of your work—we want to hear from you!What You'll Do as a Field Service TechnicianDiagnose and repair forklifts, pallet jacks, reach trucks, boom lifts, and other warehouse vehiclesTroubleshoot mechanical, hydraulic, LP/diesel engine, and electrical system issuesUse diagnostic tools such as multimeters and hydraulic gauges to pinpoint and fix problemsPerform preventative maintenance to keep customer equipment running smoothlyService multiple brands including Hyundai, Bobcat, Clark, Genie, JLG, and SkyjackParticipate in manufacturer-certified training to stay up to date on equipment and repair techniquesPromote service offerings like maintenance programs, inspections, and partsInspect and maintain your service vehicle, tools, and inventory for safety and readinessSupport and mentor junior techs when neededSkills & Experience We're Looking ForPrior experience in forklift, heavy equipment, diesel, or automotive repairStrong understanding of mechanical, hydraulic, electrical, and pneumatic systemsFamiliarity with diagnostic software and toolsAbility to lift up to 75 lbs. occasionally and meet the physical demands of the jobValid driver's license with a clean driving recordWillingness to travel within the assigned service territoryBenefits: All offers are contingent on passing a pre-employment drug test and background check. Burwell Material Handling is a drug-free workplace.Competitive pay based on experienceExcellent benefits – Medical, Dental, Vision, Accident, Short-Term Disability, Long-Term Disability, Life Insurance, and 401K with Company MatchProgressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first yearPaid parental leave for moms and dadsOpportunities for growth and internal promotionAnnual Community Impact Day – paid volunteer time in the places we work and liveOur goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.If you're looking to build a meaningful career, we're excited to support your goals and help you grow with us.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.