Front Desk Agent

Front Desk Agent

Four Seasons Hotel Austin is seeking a Front Desk Agent to join our dynamic Rooms Team. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance.

What you will do

Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggestions and concerns.

What you bring

• Knowledge of Opera preferred.
• One to two years' experience working as a Front Desk Receptionist or within Front Office preferred.
• Working knowledge of hotel operations.
• Ability to multi-task on several items at once.
• Work authorization in the United States.
• Overnight availability required.

What we offer:

• COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days!!
• Room night stays at Four Seasons Worldwide.
• Employee meals prepared by the Four Seasons Culinary Team.
• Dry cleaning and alteration of employee uniforms.
• Parking in Downtown Austin during work shifts.
• DISCOUNTED Discounted public transportation options.
• Four Seasons beds and bedding.
• Gold's Gym membership.
• ADDITIONAL Vacation, Sick, Twelve (12) Paid Holidays.
• 401k participation with a company matching program.
• 100% Company-Paid Parental Leave.
• Growth opportunities within Four Seasons.

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Front Desk Agents to be flexible in working mornings, evenings, nights, weekends and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.