Meter Reader

Job Description

Job Description

Trades Worker – Water Meter Services

Pay Type: Full-Time

Location: Sarasota, FL

Schedule: Monday–Friday, 7AM - 3:30PM

Minimum Qualifications

High School Diploma or equivalent

Valid Florida Driver’s License

Preferred Qualifications

Experience in utilities or plumbing with knowledge of water/sewer systems and meter operations

Position Summary

This position is responsible for reading water meters and inputting data into hand held or laptop devices. Duties also include completing work orders, conducting annual manual meter reads, and performing light maintenance tasks related to water meter infrastructure.

Key Responsibilities

Approximate time allocations listed below:

70% – Meter Reading and Maintenance

• Complete daily assigned radio reads for monthly billing
• Perform manual readings for any remaining manually read meters
• Execute work orders to verify information, locate meters, perform transmitter profiles, and conduct water service turn-ons and shut-offs
• Verify and document radio-read meter data and collect supplementary readings
• Maintain and clean meter boxes (replace lids, clear debris)
• Replace water meter registers and transmitters when necessary
• Adjust meter installations (raise/lower boxes, replace damaged parts)
• Record daily activity reports and vehicle maintenance needs
• Input codes into system software to clarify billing details
• Report discrepancies to supervisors and billing team

20% – Customer Service and Investigations

• Communicate with customers in the field regarding general questions
• Post notices related to leaks or high usage
• Respond to field investigation requests from supervisors, billing, or customer service
• Notify customers prior to service disconnection due to delinquency
• Participate in route optimization to improve reading efficiency

10% – Department Support and Emergency Response

• Assist other utility departments and field staff, including backflow, billing, and customer service
• Serve in an essential role during declared emergencies or disasters
• Follow all applicable emergency operations guidelines

Skills and Abilities

• Ability to operate small tools including pipe cutters, wrenches, and saws
• Familiarity with local geography and street layouts
• Ability to communicate clearly, write legibly, and perform basic math
• Capable of working outdoors in various weather conditions
• Some experience in clerical tasks or direct public interaction preferred