Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

** Bilingual Spanish**

ABOUT OUR AGENCY:
With 20 years of experience with State Farm, our agency is proud to operate from three prime locations in San Antonio: La Cantera, SeaWorld, and Medical Center. Recognized as part of the top 1% of Insurance and Financial Services Agents worldwide, we are dedicated to delivering an unparalleled customer experience.

Our team thrives in a competitive yet professional environment where teamwork and collaboration are at the heart of everything we do. We invest in our team’s success by providing comprehensive training and licensing support, ensuring everyone has the tools to excel.

We offer a competitive benefits package that includes PTO, health insurance, and a compensation structure with both base pay and commission opportunities. Our agency is the perfect place for individuals who are career-focused, goal-driven, and eager to grow in the insurance and financial services industry.

If you’re ready to join a high-performing team committed to excellence and professional growth, we’d love to hear from you!

ROLE DESCRIPTION:
Lorena Villa - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.



 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.