Wardrobe and Hair Manager

Job Description

Job Description

Principal Duties and Responsibilities:  

Manages wardrobe and hair personnel, including but not limited to: 

• Oversees Wardrobe Supervisor and Hair & Wig Supervisors who create work assignments and manages the day-to-day schedule and workflow. 

• Provides materials and equipment needed for wardrobe and hair personnel to successfully open, run, and close a show.  

• Ensures wardrobe and hair personnel understand and uphold OSF mission and values. 

• Ensures wardrobe and hair personnel understand and adhere to the company handbook, collective bargaining agreement, AEA guidelines and production department guidelines.  

• Ensures wardrobe and hair personnel understand and adhere to safety procedures, creating additional safety protocols when necessary.  

• Ensures regular inspections of hair salon and stations, adhering to HLO, Health Licensing Office regulations on safety, sanitization, and infection control. 

• Recruits, hires, conducts performance reviews, manages progressive discipline with P&C, and organizes the on-boarding and off-boarding processes for wardrobe and hair personnel. 

• Performs administrative tasks such as payroll, expense reports, and injury forms.  

Exemplify respect and inclusion by:  

• Demonstrating and creating an environment where each employee is supported. 

• Maintaining a safe and anti-racist working environment. 

• Recognizing micro-aggressions and interrupting othering behaviors. 

• Operationalizing IDEA concepts into organized practice in systems, processes, and problem-solving techniques. 

• Collaborating with other managers to enforce safety policies and keeping up to date with required management-level training.  

Manages the Wardrobe and Hair support of shows. Duties include and are not limited to: 

• Organizes and/or ensures organization of all wardrobe and hair functions for individual shows, including working technical rehearsals, troubleshooting, run crew documentation, and show reports.  
• Manages all Hair & Wig and understudy fittings with the Director of Stage Management. 
• Ensures design integrity and quality control of the costume and hair design throughout the season. 
• Ensures the maintenance and organization of wardrobe and hair spaces and equipment.  
• Ensures wardrobe and hair follow safety, sanitization, infection control of all workspaces; provides disinfectants and safety equipment. 
• Ensures Wig Leads and Key Stylist organize hair/wig inventory, pull, purchase, alter, or manufacture all wigs, hair styles, and facial hair as designed and approved by the Costume Designer. Supervises schedule for hair care and wig maintenance. 
• Collaborates with Costume Designer and Wig Leads to create show specific make-up. 
• Collaborates and communicates with the Costume Shop to balance the show requirements with OSF resources to meet show and performer needs safely and efficiently- regarding wig builds, quick changes, understudy fittings and wig fittings, and hair prep or style. 
• Develops and advocates for Wardrobe and Hair’s annual labor, material, and capital budgets in the season budgeting process. Manages budgets throughout the year, keeping leadership apprised of any challenges. 
• Attends Production Meetings, show specific costume meetings; convenes department meetings and show specific wardrobe and hair meetings. 
• Participates and actively engages in Collective Bargaining Agreement negotiations. 

Collaborates, coordinates, and communicates with many internal stakeholders about wardrobe and hair functions. Some examples include:    

• Costume Shop: regarding costume closure modifications and special care of costumes and wigs, resources, paperwork, load out schedule, cleaning and restoring costume rental items, and production transfers. 
• Collaborates and resolves pre-show schedule for hair prep and dressing order, quick change choreography, and on-stage pre-sets. 
• Stage Management: regarding AEA updates, run crew assignment needs, and show breakdowns; keeping apprised changes to entrances/exit locations and run times; collaborating closely with quick changes prioritizing crew and actor safety, and specific needs for any given performance, understudy fittings, etc. 

Other Duties and Responsibilities :  

• Responds to after-hours emergencies and participates in emergency response teams. 
• Assist in maintenance, transportation, and cleaning of show and rehearsal costumes, including dry cleaning, as needed 
• Emergency understudy during the run of shows. 
• Represents OSF at organizational functions and conferences when requested.  
• Advises and/or leads facility maintenance and improvement projects as appropriate. 
• Assist Development and Marketing departments (for example, occasional donor events or creating content re: quick changes for social media outlets). 
• Other duties as assigned by Costume Director. 

Supervision Received:

Costume Director 

Supervision Exercised:

Wardrobe Supervisor, Hair & Wig Supervisors, wardrobe and hair staff.