Direct Support Professional

Caregiver | Direct Support Professional DSP | Home Health

Location: Pennsylvania
Work Location: Field-Based
Schedule: Flexible
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Pennsylvania law

About Our Company

OneWell Health Care and its affiliate, OneWell of Pennsylvania LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered care that promotes dignity, independence, and inclusion across community and home settings.

Position Summary

The Direct Support Professional (DSP) provides hands-on, person-centered support to individuals with Intellectual and Developmental Disabilities (IDD) in home and community-based settings. This role supports daily living activities, skill development, health and safety monitoring, and community inclusion while promoting independence, dignity, and overall well-being.

Position Scope

The DSP works directly with individuals served to implement individualized service plans (ISP/IPP) and behavior support strategies under the guidance of the Program Specialist and interdisciplinary team. This position focuses on direct care delivery and does not carry supervisory, hiring, or disciplinary authority.

Key Responsibilities

The Direct Support Professional (DSP) provides consistent, respectful, and high-quality support in accordance with each individual’s care plan. This role includes assisting with personal care and daily living activities; supporting meal preparation, nutrition, mobility, and medication assistance as authorized; implementing behavior support strategies; and monitoring health, safety, and emotional well-being. The DSP promotes independence, stability, and community participation by maintaining structured routines, supporting employment or vocational activities, assisting with transportation to appointments or community outings, and providing household support related to care needs. Additional responsibilities include participating in trainings and team meetings, maintaining accurate and timely documentation, and providing flexible support during staffing shortages or special program needs in compliance with all regulatory and organizational standards.

Regulatory Frameworks

The DSP must comply with all applicable federal, state, and program-specific regulations, including Pennsylvania IDD waiver requirements, provider licensing standards, individual service authorizations, HIPAA, and all OneWell Health Care policies and procedures.

Confidentiality

The DSP has access to protected health information (PHI) and sensitive personal data. Strict confidentiality must be maintained at all times in accordance with HIPAA, state privacy laws, and company confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.

Documentation Requirements

Required documentation includes daily service notes with GPS verification, behavioral observations, incident and special incident reports, attendance and shift verification, and any additional records required to demonstrate compliance with care plans and regulatory standards. All documentation must be accurate, complete, and submitted within required timeframes.

Education

High school diploma or equivalent.

Preferred:

• Prior experience in caregiving, home health, or direct support for individuals with IDD
• Experience working in community-based or residential support settings

Technical Skills

• Ability to use electronic documentation and EVV systems
• Basic computer skills, including email and mobile applications
• Ability to follow written care plans and documentation guidelines

Languages

English proficiency (spoken and written) is required. Bilingual skills are a plus, depending on program and individual needs.

Driver License

Valid driver’s license may be required based on assignment. Must maintain an acceptable driving record and reliable transportation when driving is an essential job function.

Travel Requirement

This is a community-based role requiring travel to individual homes, community locations, program sites, and appointments as assigned. Flexible scheduling may be required, including evenings, weekends, and overnight shifts.

Benefits Description

Compensation and Financial Benefits

• Paid sick leave
• Vacation time
• Very competitive wages
• Referral bonuses
• Weekly direct deposit
• DailyPay (get paid before payday)
• Mileage reimbursement (if applicable)
• Retirement plan benefits 401(k)
• Health & Wellness Benefits (available for full time employees)
• Medical (PPO, Flex, and HSA plans)
• Dental
• Vision
• Critical Illness Insurance
• Accident Insurance
• Hospital Insurance
• Short-Term Disability
• Long-Term Disability & Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance
• Work-Life Balance & Other Benefits
• Flexible scheduling
• Supportive supervisor and work environment

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.