Host

Job Description

Job Description

Description:

Job Summary:

Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Host to join the team. The ideal candidate will be the first point of contact for our guests and will create a warm and welcoming atmosphere, while also managing reservations and seating guests in a timely and efficient manner. This position requires someone who is organized, detail-oriented, and able to work in a fast-paced environment.

Duties/Responsibilities:

• Greet guests in a friendly and professional manner and escort them to their table.
• Manager reservation, ensuring that tables are available for guests at the desired times.
• Answer incoming phone calls and respond to guest inquiries and requests.
• Maintain an accurate waitlist and communicate wait time to guests, as necessary.
• Assist servers and bussers in managing tables turnover and ensuring that all guests are seated in a timely and efficient manner.
• Monitor the dining room to ensure that all guests are comfortable, and their needs are being met.
• Provide accurate information to guests regarding our menu offerings, specials, and promotions.
• Follow safety and sanitation protocols, including maintaining a clean and organized work area.
• Process payment and provide accurate change to guests, ensuring that all transactions are handled efficiently and accurately.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and strong communication skills
• Well-organized with ability to take and place food and beverage orders accurately.
• Extensive knowledge of our menu offering and the ability to make recommendations to guests.
• Ability to work in a fast-paced environment.
• Ability to work quickly and efficiently.
• Ability to work well as part of a team.
• Must be available to work evening, weekends, and holidays.
• Must have a valid Food Handlers Certification
• Ability to operate point-of-sale systems – Aloha, Open Table, Hot schedule and Paylocity.

Education and Experience:

• Must be at least sixteen years old.
• Minimum of 1 years of experience as a host/hostess in a fine dining restaurant or similar environment preferred but not required.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

Benefits & Perks:

• Accrual up to 40 hours of PTO
• Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
• Corporate Shoe Program through Shoes for Crews and Skechers
• Competitive Pay
• Flexible Scheduling
• 401(k)

Full – Time employees are eligible for the following additional benefits:

• Medical & Prescription
• Dental & Vision
• Health Saving Account (HSA)
• Wellness Program
• Discount Pet Care Plan