Senior Export Specialist

Export Customer Order Processor

This position is responsible for the processing and follow-up of export customer orders. The position requires extensive follow-through with customers, sales, production, and logistics to ensure timely delivery and accurate billing of customer orders.

Hybrid role Monday - Wednesday onsite required.

Key Responsibilities

• Maintain direct responsibility for designated accounts, from order receipt through shipment, invoicing, and document delivery
• Accurate and timely entry of customer orders
• Handle daily service and order activities.
• Work closely with plant schedulers and transportation group to secure on-time deliveries
• Play critical role in developing customer relationships and resolving customer issues
• Backup team members
• Maintain master file information
• Invoice orders and complete month-end closing transactions
• Entry of credits, debits, and sample order requests
• Meet department KPIs
• Recording and reporting on ongoing issues

Qualifications

• Bachelor's degree in international business or related field is recommended
• Minimum 3-4 years working in an export or import logistics capacity

Skills & Abilities

• Familiarity with SAP, JDE or similar ERP environment desirable.
• Detail oriented with a high level of accuracy and organization
• Excellent communication and organizational skills
• Able to handle multiple tasks effectively and efficiently with multiple interruptions
• College degree preferred.
• Ability to work independently and on a team
• Basic level of Microsoft 365 suite and internet skills
• Ability to maintain composure under pressure
• Effective problem-solving skills
• Knowledge of general freight forwarding terms and standards
• Knowledge of U.S. Customs Regulations and Harmonized Tariff Schedule
• Cross cultural awareness

Compensation & Benefits

• Competitive pay ($24/hour / $47,000) - ($31.50/hour / $61,500) + annual bonus
• 401(k) with 6% company match
• Paid parental leave, generous PTO, & paid holidays
• Work-life balance
• Career growth with exposure to senior leadership.
• Annual merit increase opportunity
• Fitness & Gym Reimbursement
• Employer Contribution - Health, Dental

About Us

Oil-Dri Corporation of America is a leading manufacturer and supplier of specialty sorbent products for consumer and business-to-business markets that has been voted as a Top 100 workplaces in the Chicago Tribune. Oil-Dri's products are sold in the pet care, animal health, fluids purification, agricultural, sports field, industrial, and automotive markets. Oil-Dri controls millions of tons of specialty mineral reserves, including calcium bentonite, attapulgite, and diatomaceous shale. The company's mines and manufacturing facilities are located in Georgia, Mississippi, Illinois, and California. Oil-Dri is a family-controlled and operated organization that emphasizes honesty, integrity, and accountability. The company is dedicated to fulfilling its mission to Create Value From Sorbent Minerals.

Oil-Dri is committed to providing equal opportunity for all teammates and qualified candidates without regard to race, color, creed, religion, sex, age, sexual orientation, national origin, ancestry, citizenship, marital status, mental or physical disability, veteran status, or any other characteristic protected by federal, state, or local laws. Accordingly, all employment decisions and personnel actions or programs such as hiring, promotion, discipline, compensation, benefits, transfers, reductions in workforce, and training, etc. will be consistent with the principle of equal employment opportunity.