Operations Manager, Vault (Shift 2)

Location & Shift Reports to the Vice President of Fulfillment Operations. Based in New Castle, DE. Work shift 2: 6:00pm–4:30am. What You’ll Do Manage safety, staffing, training, and overall performance of the week/weekend shift 2 employees. Monitor staff productivity and assign tasks as needed. Lead from the front, owning all aspects of on‑site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost. Own and deliver on Safety, Quality, Productivity, Throughput, and service KPIs. Work independently, partnering with other shift supervisors. Act as a knowledgeable and accessible resource for team members. Ensure proper procedures are followed and devise techniques to improve team efficiency. Lead by example and champion all company policies, including safety, attendance, and security. Who You Are 5+ years of experience in a managerial/supervisory role in an operations environment. Bachelor’s degree in a related field or equivalent work experience. Strong verbal and written communication skills. Dependable and personable team player who works well with internal and external stakeholders. Data‑driven problem solver with an understanding of general business implications of decisions. Comfortable multitasking and prioritizing a variety of projects in a fast‑paced environment with little room for error. Influential leader who can inspire/motivate others and effectively drive change within the department. Strong project management and planning/organizational skills; ability to develop and execute realistic action plans. Familiarity with standard concepts, practices, and procedures within trading cards, tickets, and other forms of sports and non‑sports collectibles. Salary Range $104,000–$115,000. Reasons To Join Us Health Insurance: All full‑time employees eligible for medical, dental, and vision. 401(k) Matching Plan: Competitive 401k matching plan to support employees’ future financial goals. Vacation: Flexible time‑off for salaried employees. Holiday Pay: Ten company paid holidays for regular full‑time employees. Employee Discounts: Discounts on select grading services for approved submissions. Fun Working Environment: Participation in celebrations, holiday events, and team building activities. Equal Employment Opportunity Statement We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better serve the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email View email address on click.appcast.io. #J-18808-Ljbffr